Property Manager

Surya Hotels; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

Surya Hotels is seeking a proactive Property Manager to oversee commercial and residential properties, ensuring optimal condition and compliance. The ideal candidate will manage repairs, handle tenant relations, and submit reports while offering excellent customer service in a fast-paced setting. Experience in property management and a driving license are essential.

Benefits

Discounted stays at hotels and restaurants

Retail and supermarket discounts

Increasing annual leave

Bike to Work scheme

Employee Assistance Programme

Ongoing professional development

Qualifications

• Proven experience within property management required.
• Strong communication and problem-solving skills essential.
• Full driving licence and own vehicle necessary.

Responsibilities

• Manage a portfolio of commercial and residential properties.
• Liaise with maintenance teams and arrange for repairs.
• Ensure compliance with licensing and handle rent issues.

Skills

Communication

Problem-solving

Attention to detail

Job description

• Do you have previous successful experience managing a property portfolio?
• Do you thrive on providing excellent customer service in a fast-paced environment?

We are seeking a Property Manager to maintain both commercial and/or residential properties, and liaise with our Hotels' maintenance team and General Managers to ensure top condition of our owned sites.

Working alongside colleagues within the Property and Maintenance team, the Property Manager responsibilities include;

• Directly responsible for a portfolio of commercial and residential rental properties, reporting back to Group Directors
• Dealing with quotations and pro-actively ensuring repairs are completed to standard, in house team or contractors
• Arranging for contractors and own maintenance team to visit the properties- hotels and bars as well as residential properties
• Check requirement, costings and authorise repairs in time efficient manner
• Authorising purchasing of equipment within authorisation framework
• Act as liaison between Company, Tenants and Contractors
• Submit monthly reports to Group Board
• Notify and manage damage/ insurance claims
• Ensuring rents are paid on time
• Taking appropriate action where rents are in arrears, up to and including evictions and court orders where necessary
• Dealing with queries from tenants- and/ of hotel General Managers
• Maintaining licensing files and all compliance details (online system)
• Holding and maintaining compliance folders, ensuring required actions are completed, incl. booking in audits, testing and checks e.g. PAT testing, lift check, fire audits
• Working with administrator and small maintenance team across properties ensuring Hotels are maintained to high standards

We require a proactive and positive Property Manager, who has strong communication and problem-solving skills, the ability to prioritise a busy workload and a high attention to detail.

Whilst this is an office based role there will be a need to visit commercial and residential properties in the local area.

Due to the nature to of the role full driving licence and own vehicle is required.

It is essential you also have proven successful experience within property management.

In return for your skills and enthusiasm we offer you;

* Discounted stays at hotels and restaurants across the Group- up to 50% off!

* Retail and supermarket discounts

* Increasing annual leave

* Bike to Work scheme

* Employee Assistance Programme- free & confidential support or you and family through any difficult times- totally free and confidential

* Ongoing professional development though apprenticeships and recognised qualifications

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.

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Created on 30/06/2025 by TN United Kingdom