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Pegasus Homes seeks an experienced Property Manager (General Manager) to facilitate a vibrant community within a luxury development in Cheltenham. This role involves managing a team and ensuring high-quality service standards while enhancing resident engagement and operational efficiencies. The ideal candidate will have strong management experience in the residential property sector and a passion for delivering exceptional customer service.
About us
We are Pegasus Homes, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living. Our developments are beautifully designed offering stunning community living for the over sixties.
Behind the Grade 2 listed facade of 'One Bayshill Road' award winning architects have designed stunning modern apartments within a high quality development that has first class amenities including wellness spa, gym stretch studio, onsite restaurant and communal lounge.
We are looking for an experienced Property Manager with relevant residential property, block management or luxury later living experience to join us.
About our role
Internally you'll be known as a General Manager, you will be key to facilitating the community of owners and renters within our development alongside co-ordinating a small team and working closely with our Buildings and Communities Manager to ensure the smooth running of the development and it's facilities.
You will be the key interface between our apartment owners, renters and Pegasus Homes and will develop a professional relationship with our residents and their families who will enjoy their homes, the community and lifestyle. You’ll also be our ‘person on the ground’, the one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps records and our events diary up to date and lets us know what’s happening.
In addition you will build a strong relationship through engagement with your team, our residents, contractors and potential customers to ensure our developments are maintained to the highest standards and a five star service is provided at all times.
Key responsibilities will include:
About you
To be successful in this role, you will be an experienced General / Property Manager with relevant experience gained within the residential property sector. Alternatively you may be working in the later living sector and have demonstrable experience in a high end development
You will have extensive experience gained within a management role and will have implemented Health & Safety measures and held responsibility for facilities management, ideally within a multi function environment.
A great commercial awareness is essential - you will have a high degree of financial acumen and be a natural problem solver with a proven track record of managing SLA’s whilst delivering an exceptional level of service. An understanding of budgets and service charges is highly advantageous due to the commercial element of this role.
Service is key so you'll have excellent communication and IT skills and always strive to deliver the best service whilst demonstrating excellent facilities management experience in order to maintain our buildings to a high standard
Must haves:
Our benefits & rewards
We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes:
If you have the skills and experience we are looking for we'd love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
As an equal opportunities employer, we welcome applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.