Property Manager

Centrick Group; Birmingham; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Centrick Group recherche un professionnel expérimenté en gestion de blocs. Vous serez responsable de plusieurs sites, en vous garantissant une conformité stricte et un service client de haute qualité. Ce rôle flexible vous permettra de travailler entre le bureau, à domicile et sur site. Rejoignez une équipe qui valorise le développement personnel et professionnel.

Benefits

Accès à Centrick Academy

Journée d'anniversaire

Investissement dans vos compétences

Surprises mensuelles

Wellbeing

Qualifications

• Expérience en gestion de blocs avec des compétences en conformité.
• Capacité à établir des relations solides avec les clients.
• Engagement pour le développement professionnel.

Responsibilities

• Répondre rapidement aux demandes des clients et résidents.
• Gérer tous les aspects de la santé, de la sécurité et de la conformité.
• Effectuer des inspections régulières des sites.

Skills

Communication

Gestion de site

Service client

Conformité

Education

ATPI ou MTPI

Job description

The Company

We are Centrick—a team of driven property experts united by a simple goal: to make customers’ lives better every day. With a growing national presence, we manage buildings and estates of all shapes and sizes, ensuring residents enjoy a peaceful and secure home.

We're all about people—professional, friendly, and always up for working closely with our teams, clients, and customers. Every step we take is about building up our people or enhancing our business. That’s why we reinvest our profits back into our team, cutting-edge tech, and the future of Centrick!

We take pride in the service we provide as well as building a collaborative culture internally.

So, who are we looking for?

We’re looking for an experienced professional in block management, someone who has successfully managed multiple sites and has a strong understanding of compliance and building safety. You should also be able to demonstrate how you’ve prioritised customer service, with residents always at the core of what you do.

Being an engaging communicator is key. You’ll need to build strong relationships with both our residents and clients, ensuring they receive the highest level of service and care.

You'll be working towards a professional property qualification such asATPI or MTPIis essential, and at Centrick, we’re committed to supporting your professional development and career progression.

This role offers flexibility, with your time split between working from home, in the office, and on-site at your allocated properties.

And what will you be doing?

No two days are the same but the below gives you a flavour for some of the tasks you’d typically be involved with. Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:

• Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided
• Manage all aspects of health, safety and compliance
• Conduct regular site inspections
• Manage contractors to deliver a high quality of service that is value for money at our developments
• Set accurate budgets for the developments in your portfolio
• Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients
• Taking ownership of client relationship management on each of the sites within their portfolio
• Deliver excellent customer service through professionalism and strong technical knowledge
• Respond to all enquiries in line with our Centrick Customer Service Charter
• To support with the day to day running of the department in line with Director guidance
• Attend and actively participate in team meetings, providing suggestions for improvements

What’s in it for you?

We’ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits but you’ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.

• Health and Wellbeing
• Holiday
• Future Security
• Socials
• Celebrate Your Birthday Day
• Investing in Your Skills
• Monthly Surprises
• Perkbox

At Centrick inclusivity and diversity aren't just words to us—they're the core of who we are! We’re all about building a team that celebrates every background and story, so our hiring process is all about welcoming people from all walks of life. We want every candidate to feel valued, respected and supported every step of the way.

We are all unique and we want to help you shine during the interview process. If there’s anything we can do to make you more comfortable or confident, just let us know. We're here to help you show off your best self!