Property Manager

Honeycomb; Belfast; On-site; GBP 30,000 - 33,000; Full time

Job summary

A leading property management company in Belfast is seeking an experienced Property Manager to oversee their portfolio. The role involves managing customer relations, handling complaints, developing budgets, and ensuring compliance with legal obligations. This position offers a competitive salary, 20 days holiday plus statutory days, and a pension scheme.

Benefits

20 days holiday + 5 statutory days + extra day off for your birthday

Pension scheme

Qualifications

• Previous managerial experience handling complaints is essential.
• Experience within the property sector is desired.

Responsibilities

• Oversee daily management of the property portfolio focusing on customer satisfaction.
• Develop and manage budgets for each property.
• Conduct regular site inspections and ensure compliance with standards.

Skills

Customer satisfaction

Budget management

Complaint handling

Job description

Honeycomb is delighted to be partnering with an established Property Management company to aid in the search for an experienced Property Manager to join their busy Belfast team.

Your Package/Benefits

• Competitive base salary - £30,000 - £33,000 (dependant on experience)
• Excellent opportunity to join a successful and growing property company
• 20 days holiday + 5 statutory days + extra day off for your birthday
• 0.5 days holiday for each out of hours AGM that takes place
• Pension scheme
• Monday to Thursday 9am to 5pm with one hour lunch, Friday 9am to 4:30pm with 30 minutes lunch

Qualifications and Experience

• Previous experience working within the property sector (desired)
• Previous experience in a managerial position handling complaints (Essential)

The Role

• Oversee daily management of the property portfolio, focusing on customer satisfaction.
• Proactively address customer issues and concerns.
• Schedule introductory meetings with new proprietors to clarify services offered and set expectations.
• Develop and manage budgets for each property.
• Engage with Management Company Officers and residents.
• Attend AGM and other development meetings as required.
• Liaise with Management Company Officers and proprietors to maintain standards.
• Familiarise with legal obligations related to the development portfolio.
• Advise owners of significant expenditures and seek approval from residents.
• Manage communication (calls, emails, correspondence) professionally and promptly.
• Ensure accurate and timely billing for owners.
• Adhere to current systems and procedures consistently.
• Maintain and update customer records.
• Upload pertinent information to the website.
• Raise job orders for contractors, ensuring compliance with regulations and proper insurance.
• Maintain accurate and organised files and development records.
• Manage keys for each development, coordinating contractor access.
• Supervise contractor relationships to ensure compliance with standards.
• Collaborate with management to suggest departmental improvements.
• Support the department in achieving company objectives.
• Conduct regular site inspections.

To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Caoimhe at Honeycomb on 02890131228. If you have a disability requiring assistance during the recruitment process, please contact us directly. Honeycomb is committed to providing equality of opportunity to all. Even if this position is not suitable for you, we may have others that are. Please visit Honeycomb to view a wide range of opportunities.