Property Manager

LRG; Aylesbury; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading real estate company is seeking a Property Manager to join their dynamic team in Aylesbury. The role involves managing tenancy processes, ensuring high service levels for tenants and landlords, and maintaining compliance across properties. Ideal candidates should have experience in property management, excellent communication skills, and a professional telephone manner.

Benefits

Career growth and advancement

Market leading training

Supportive team environment

Competitive base salary

Generous holiday allowance

Qualifications

• Experience in property management of lettings.
• Full UK Driving License required.

Responsibilities

• Ensure customers receive the highest level of service.
• Act as point of contact for tenants and landlords.
• Communicate maintenance requirements and arrange solutions.

Skills

Organisational skills

Time management

Attention to detail

Professional telephone manner

Job description

Salary: up to £29,200 OTE inclusive of commission

Hours: Monday to Friday 8:30am to 5:30pm

About Alexander & Co:

Alexander & Co. specialise in residential lettings, sales and property management. We understand how much property means to our clients, so no matter what you’re looking to do – let, rent, sell or buy – we’re here to help.

Job Summary and key responsibilities:

Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Aylesbury. As a Property Manager, experience is essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.

Key Responsibilities:

• You'll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy
• Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue
• If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
• Updating all parties on a regular basis by both phone, email or text and logging notes.
• To make regular ‘well being’ calls to the landlord
• Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress
• Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed
• Working with the Property Inventory Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy
• Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
• Dealing with non managed deposits who are part of the No Deposit Scheme
• To ensure check out process is followed and communication is sent out within company process via the Depositary site
• To work with the team leaders, head of centres and branch network to understand the reason for any lost units
• To maintain high levels of communication to internal and external customers

What are we looking for:

• Professional telephone manner
• Organisational skills, time management and attention to detail
• Experience in property management of lettings
• Full UK Driving License Required

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Access to a diverse portfolio of properties
• Supportive and collaborative team environment
• Competitive base salary and additional incentives
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service
• Excellent Parental leave and newly introduced Fertility policy

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

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Created on 29/06/2025 by TN United Kingdom