Property Manager

Bourne Estate Agents; Alton; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local estate agency in Alton is seeking a Property Manager to oversee a portfolio of residential properties and ensure compliance with lettings legislation. Ideal candidates should have property management experience, strong communication skills, and the ability to handle multiple tasks. The role offers a competitive salary, bonus potential, and support for career development.

Benefits

Competitive Salary

Performance-related bonus

Training & Support

Collaborative team culture

Mileage allowance

Qualifications

• Previous experience as a Property Manager or in a similar lettings/property management role.
• Strong knowledge of current lettings legislation and property compliance requirements.
• Full UK driving licence (essential).

Responsibilities

• Manage a portfolio of residential properties efficiently.
• Act as the main point of contact for landlords and tenants.
• Ensure properties comply with current legislation.

Skills

Property management experience

Knowledge of lettings legislation

Excellent communication skills

Organizational skills

Computer proficiency

Job description

Overview

Property Manager - Bourne Estates

Location: Alton, Hampshire

Salary: £30,000 to £35,000 Annum

Team: Bourne Estate Agents

Bourne Estates delivers exceptional service and peace of mind to landlords and tenants across Alton and the surrounding Hampshire area. As a leading local estate agency, we specialise in residential sales and lettings, built on trust, professionalism, and local expertise.

We’re now looking for a proactive and organised Property Manager to join our dynamic team. If you’re passionate about property, customer service, and building lasting client relationships, we’d love to hear from you.

What You’ll Do — Responsibilities

• Portfolio Management
  • Manage a portfolio of residential properties, ensuring all tasks are handled efficiently and professionally.
  • Conduct regular property inspections and report on condition and maintenance needs.
  • Arrange and oversee repairs, maintenance, and contractor work as needed.
• Landlord & Tenant Liaison
  • Act as the main point of contact for landlords and tenants, resolving queries quickly and effectively.
  • Handle renewals, deposit returns, tenancy extensions, and end-of-tenancy processes.
  • Provide clear advice and support to clients to build trust and long-term relationships.
• Compliance & Legislation
  • Ensure all properties comply with current legislation, including Right to Rent checks, gas safety, EPCs, and deposit protection schemes.
  • Keep accurate records and maintain up-to-date files for each property and tenancy.
  • Assist with notices, renewals, and tenancy agreements in line with company policies.
• Administration
  • Update CRM systems with all property and tenant information.
  • Process invoices, manage contractor payments, and handle day-to-day admin tasks.
  • Work closely with the lettings team to ensure smooth handovers and seamless client service.
• Problem-Solving
  • Proactively resolve maintenance issues, tenant complaints, or disputes.
  • Mediate between landlords and tenants to ensure fair and timely outcomes.
  • Handle emergency situations with efficiency and professionalism.

Skills & Experience — Property Manager

• Previous experience as a Property Manager or in a similar lettings/property management role.
• Strong knowledge of current lettings legislation and property compliance requirements.
• Excellent communication and customer service skills, with a friendly and professional approach.
• Highly organised, able to manage multiple tasks and deadlines.
• Confident using property software and Microsoft Office.
• Full UK driving licence (essential).

What We Offer — Property Manager

• Competitive Salary: Plus performance-related bonus potential.
• Career Development: Opportunities to grow and progress within Bourne Estates.
• Training & Support: Ongoing training to keep your skills and knowledge up to date.
• Supportive Culture: Be part of a collaborative, friendly, and driven team.
• Benefits: [Include mileage allowance, pension, wellness initiatives]

Why Join Bourne Estates?

At Bourne Estates, our people are at the heart of what we do. As a Property Manager, you’ll have the autonomy to build lasting client relationships and ensure our reputation for exceptional service continues to grow. You’ll be supported by a friendly team, with plenty of opportunities to develop your career and make a real difference in the local community.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Management

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Location notes: Reading, Eastleigh, Camberley, Hampshire, Woking, Portsmouth and nearby areas are listed for reference.