Property Management & Compliance Co-ordinator

MCR Move Ltd; Greater Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Property Management & Compliance Coordinator to join their dynamic team. This role involves ensuring the seamless operation of property management processes, from coordinating inspections to managing safety certificates and compliance with regulations. The ideal candidate will possess strong communication and negotiation skills, along with a commitment to excellent customer service. You will work closely with property owners, contractors, and tenants to resolve issues and ensure properties meet all safety standards. If you thrive in a collaborative environment and are passionate about property management, this opportunity is perfect for you.

Qualifications

• Strong communication and negotiation skills are essential for this role.
• Experience in property management is preferred for candidates.

Responsibilities

• Ensure smooth running of property management department and respond to inquiries.
• Coordinate property inspections and manage safety certificates.
• Monitor compliance with property licenses and assist with summer procedures.

Skills

Effective communication

Negotiating skills

Customer service

Time management

Organisational skills

Team collaboration

Education

Experience in property management

Tools

Excel

Job description

Property Management & Compliance Co-ordinator

Flexibility and extra hours required in summer months

Key Skills:

• Ability to communicate effectively with property owners, contractors, and tenants.
• Strong negotiating and interpersonal skills for handling conflict resolution.
• Great customer service, time management, and organisational skills.
• Ability to work collaboratively within a team.

Experience:

• Experience in a property management role preferred.

Role Responsibilities:

• Part of a team ensuring the smooth running of the property management department, answering calls and responding to emails.
• Working alongside the property maintenance team, landlords, and tenants to arrange required works and resolve issues.
• Arrange and complete property inspections.
• Monitor ending tenancies, coordinate and arrange property check-outs. Assess works required and responsibility.
• Inform tenants on deposit deductions, arrange deposit refunds, and claim funds from the deposit protection service.
• Inspect properties before move-in, completing/arranging property inventory.
• Process contractor invoices and manage filing system.
• Manage key system.
• Manage all required property safety certificates, working with contractors, landlords, and tenants to ensure completion within the required timescales and standards.
• Ensure all safety certificates/dates are uploaded to our system, all certificates available and labelled correctly in shared area.
• Arrange works with contractors, landlords, and tenants based on feedback from inspections to ensure all properties are compliant.
• Ensure all properties have the required safety inspections, monitoring, and auditing properties.
• Manage all processes relating to property licenses (HMO/Selective), ensure all properties have the required licenses. Submit license applications and attend onsite inspections.
• Monitor progress of inspections/works using Excel, reporting to management, initially weekly then monthly.
• Research any changes in legislation and policies to ensure standards are met.

Support other departments within the company when required to meet business demands.

Summer / Project Work Responsibilities:

• Working with the property management/maintenance team/compliance manager to create an in-house property inventory procedure. Research and implement inventory software.
• Complete/organize all required property inventories within the summer period.
• Assist with the move-in procedure, providing inventories for the admin team, ensuring all collected inventories are processed, works arranged, and documents scanned/filed correctly.
• Assist with organizing the summer procedures.
• Organize and monitor cleaners.
• Organize and arrange key collection for contractors and cleaners.
• Assist with summer check-outs and deposit inquiries.