Property Licensing Consultant

Kinleigh Folkard & Hayward; City Of London; On-site; GBP 29,000 - 35,000; Full time

Job summary

A property management company in London seeks a Licensing Consultant for a 4-6 month fixed contract. The role involves auditing lettings for licensing needs, maintaining CRM databases, and delivering excellent customer service to landlords and tenants. A strong background in HMO licensing is essential. Enjoy benefits like health perks, training programs, and holiday enhancements.

Benefits

Health & Wellbeing resources

Funded qualifications

Up to 28 days’ holiday plus bank holidays

Cycle2Work scheme

Life assurance cover

Qualifications

• Experience in HMO Licensing is essential.
• Confident in delivering exceptional customer service to landlords and tenants.
• Has a clear understanding of the HMO licensing requirements and process.

Responsibilities

• Audit the assigned lettings portfolio to identify licensing needs.
• Ensure timely landlord notifications of new licensing schemes.
• Maintain and update relevant CRM databases accurately.
• Liaise with stakeholders to ensure timely maintenance.
• Review safety checks/certificates for HMO properties.
• Oversee remedial works with the Property Manager.
• Develop and maintain knowledge of HMO licensing.
• Inspect required maintenance post-completion.
• Support the HMO Licensing Team in providing high service.

Skills

Experience in HMO Licensing

Customer service expertise

Understanding of HMO licensing requirements

Job description

We are seeing a Licensing Consultant. This is a full time, Fixed Term Contract for 4 – 6 months, located in our Wimbledon, London office. The role is paying up to £35,000 Pro Rata.

Reward & Benefits

Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service.

Learning & Development – We’ll support your professional growth with funded qualifications and over 90 in house training programmes.

Holidays & Enhanced Leave – Up to 28 days’ holiday plus bank holidays, your birthday off, the option to buy extra days, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF).

Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service.

Security & Support – Life assurance cover to protect your loved ones.

Responsibilities

• Audit the assigned lettings portfolio to identify which properties require a licence either prior to move in or mid-tenancy for new schemes
• Ensure landlords are informed of new licensing schemes in a timely manner
• Ensure that all relevant CRM databases are accurately maintained and updated
• Liaise with landlords, tenants, the property management team and contractors to ensure maintenance is completed to an excellent standard and in a timely manner
• Review all safety checks/certificates for HMO properties
• Oversee any associated remedial works in conjunction with the Property Manager to ensure they have been completed to a high standard
• Develop and maintain a good level of HMO knowledge – understanding the different types of licenses and requirements affiliated with the licences etc.
• Ensure required maintenance has been inspected post completion
• Support the other members of the HMO Licensing Team to ensure a high level of service is provided to clients and specific HMO legislation is adhered to
• Able to navigate various external platforms including Fixflo, Kamma and Goodlord.

Requirements

• Experience in HMO Licensing is essential
• Confident in delivering exceptional customer service to landlords and tenants
• Has a clear understanding of the HMO licensing requirements and process

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