Property Legal Assistant - Conveyancing

Position: Property Legal Assistant

Location: Wiltshire

Job Type: Full-Time

Salary: Market Rate (According to Experience)

About the Role:

Our client is seeking an enthusiastic and experienced individual to join their residential and new homes teams as a Property Assistant. The successful candidate will provide crucial administrative support, ensuring the smooth operation of the team and delivering excellent client care.

Key Responsibilities:

1. Perform general administrative duties associated with residential conveyancing.
2. Gather information and update the Case Management System.
3. Maintain up-to-date filing.
4. Meet clients in person and handle telephone calls and messages for the firm.
5. Ensure confidentiality of all client information.
6. Manage tasks such as franking letters, receiving, making, and redirecting telephone calls, and populating spreadsheets.
7. Maintain high standards of client care.
8. Perform typing and other general administrative duties as required throughout the firm.
9. Demonstrate a flexible and adaptable approach towards changing business needs.
10. Uphold a smart appearance and polite demeanor at all times.
11. Handle enquiries from clients and perform general administrative duties including filing, photocopying, and faxing.

Role Overview:

The Property Assistant will provide administrative support to partners and fee earners in the residential conveyancing and new build property team. Responsibilities include meeting and greeting clients, both in person and on the telephone, and supporting partners, fee earners, and support staff across various practice areas as needed. The role requires a welcoming attitude, punctuality, and a smart appearance.

Skills and Expertise:

1. Excellent administrative skills.
2. Strong communication and good listening skills to understand client needs.
3. Ability to clearly and accurately relay messages, record information, and update CMS, databases, and spreadsheets.
4. Proficiency in PC/IT skills, including Microsoft Office (Word, Excel, Outlook) and case management systems.
5. Accurate message and instruction recording from clients and other parties.
6. Good keyboard skills and typing ability.
7. Punctuality and good timekeeping.
8. Ability to meet strict deadlines.
9. Sensible and clear communication with internal partners, fee earners, clients, service providers, and stakeholders.
10. Excellent attention to detail and work ethic.
11. Ability to work well in a team and independently within closely defined guidelines.
12. Keen interest in being part of a vibrant law firm in the heart of Swindon.
13. Smart appearance and polite demeanour are essential.