Property Facilities Lead

National Energy System Operator Limited; Wokingham; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Bonus based on company performance

26 days annual leave

Pension with 12% max company match

NESO Savings Plan with 50% match

Flexible Bank Holidays

Birthday day off

Cycle to Work Scheme

Private Medical Insurance

Critical Illness Insurance

Personal Accident Insurance

Job summary

National Energy System Operator Limited is seeking a Corporate Property Facilities Lead to shape and maintain high-standard workplaces across the NESO estate. You will drive facilities operations, sustainability initiatives and accessibility across sites, while coordinating with suppliers, contractors and internal teams.

This role supports multiple office locations, offers hybrid working from office and home, and welcomes both full-time and part-time applicants with flexible working

Qualifications

• Experience within facilities management, workplace services or office operations.
• Strong organisational and problem-solving skills with ability to manage multiple priorities.
• Experience working with contractors, suppliers or outsourced service providers.

Responsibilities

• Support day-to-day operation of NESO offices across the UK.
• Coordinate facilities services and ensure issues are resolved quickly and effectively.
• Work with landlords, providers and contractors to maintain high service standards.
• Assist with office moves, workplace changes and project delivery.

Skills

Facilities management

Workplace services

Office operations

Education

IWFM qualification

Job description

About the Role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future. We’re looking for a proactive and people-focused Corporate Property Facilities Lead to help create and maintain exceptional workplaces across the NESO estate. This role is about far more than keeping buildings running. You’ll help shape workplace environments that enable colleagues to do their best work by supporting facilities operations, driving continuous improvement and championing our workplace principles of Sustainability, Inclusivity, Accessibility and Productivity. Working as part of the Property team and alongside colleagues across Procurement, Projects, Health & Safety and Security, you’ll play a key role in making sure our offices are safe, compliant, efficient and welcoming places to work, supporting the critical work we carry out. This role can be based in Wokingham or Warwick, with ad hoc travel to our other sites as and when required. We continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

Key Accountabilities

Workplace & Facilities Management

• Supporting the day-to-day operation of NESO offices across the UK.
• Being a key point of contact for workplace and facilities-related queries.
• Coordinating facilities services and ensure issues are resolved quickly and effectively.
• Working closely with facilities management providers, landlords and contractors to maintain high service standards.
• Supporting office moves, workplace changes and business operational requirements.
• Helping ensure workplaces remain safe, compliant and fit for purpose.
• Working with internal comms teams to ensure effective Facilities communications.

Sustainability & Continuous Improvement

• Helping deliver workplace initiatives that support NESO’s sustainability ambitions.
• Identifying opportunities to improve energy efficiency, reduce waste and enhance environmental performance across the estate.
• Working with suppliers and stakeholders to embed sustainable practices in day-to-day operations.
• Supporting the development of smarter, more efficient and future-focused workplaces.
• Developing consistent workspaces to the NESO office template across all sites.

Accessibility & Inclusivity

• Helping ensure all NESO workplaces are welcoming and accessible for colleagues and visitors.
• Considering accessibility and inclusivity when reviewing office layouts, facilities and workplace services.

Supplier & Contract Management

• Building positive working relationships with service providers and contractors.
• Monitoring supplier performance and support service reviews.
• Assisting with contract administration, purchase orders and invoice management.
• Supporting procurement activities and supplier onboarding where required.

Compliance & Health & Safety

• Supporting compliance activities across the property portfolio.
• Maintaining property and facilities records and documentation.
• Coordinating inspections, audits and statutory maintenance activities.
• Helping ensure service providers operate safely and in line with NESO policies and standards.

Property Projects

• Supporting the delivery of workplace and property projects across the estate.
• Assisting with office refurbishments, workplace improvements and new site mobilisation activities.
• Helping coordinate stakeholders, suppliers and project activities to ensure successful delivery.

Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.

About You

Experience within facilities management, workplace services or office operations. Strong organisational and problem-solving skills. Ability to manage multiple priorities and build strong relationships with stakeholders. Experience working with contractors, suppliers or outsourced service providers. Good understanding of workplace health, safety and compliance requirements. A proactive mindset with a focus on service, continuous improvement and colleague experience. Experience working across multiple office locations. Knowledge of workplace, facilities management or property systems. Experience supporting office projects or workplace transformation initiatives. IWFM qualification, or a desire to work towards one.

What You'll Get

A competitive salary of £45,000 - £50,000 dependent on experience and capability

• You will receive a bonus based on company performance
• 26 days annual leave as standard
• A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• Annual Enrollment to NESO Savings Plan, when you save between £20- £500 a month from your take-home pay, we will pay a 50% matching contribution
• Flexible Bank Holidays & Holiday Trading
• Additional Birthday Day Off
• Cycle to Work Scheme, Retail & Gym Discounts
• Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance

About Us

At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together

More Information

This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment. We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential. If this role sparks your interest but you're not sure you tick every box, we still want to hear from you. process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds. At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britains's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always actin in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together