Property Claims Team Manager / Operations Manager (CD-134)

Exchange Street Executive Search; England; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading executive search firm is seeking a Property Claims Operations Manager to oversee claims handling and improve service delivery. The successful candidate will manage internal and external stakeholders, ensuring process compliance while supporting team operations to achieve business goals. Strong communication, management skills, and a background in property insurance claims are essential for this role.

Qualifications

• Experience in handling property insurance claims is essential.
• Desire and ability to deliver excellent customer service.
• Proven management skills with a high performing team.

Responsibilities

• Oversee and ensure client requirements are met.
• Support operations to achieve business unit goals.
• Lead a team dealing with complex claims.

Skills

Customer service excellence

Management skills

Strong communication skills

Organisational skills

Tools

IT systems

Job description

Overview

ur client is looking for a Property Claims Operations Manager; someone who has experience in property claims, managing internal and external stakeholders effectively, can work in a fast paced, ever-changing environment and looks for opportunities to problem solve and improve service.

This is a great opportunity for the right person looking to take the next step in their own career development, whilst contributing to the success and development of business relationships by working closely with operational teams to oversee and ensure client requirements, philosophies and claims handling processes are met. You will also support operations in achieving overall business unit goals.

Responsibilities

• Have experience in the handling of property insurance claims.
• The desire and ability to deliver excellent customer service
• Proven management skills, and the confidence to lead a high performing team dealing with complex claims
• First class communication skills, both written and verbal
• Competent IT skills and the capability to maintain and work from an electronic file to a high auditable standard.
• Strong organisational skills and the ability to prioritise your workload under pressure
• The ability to communicate clearly and appropriately with colleagues, and understand and satisfy their needs
• A proven track record in managing a high performing team and delivering excellent service and results.

Interested applicants should apply online. For all other vacancies, please visit our website.