Property Claims Team Manager / Operations Manager (CD-134)

Exchange Street Claims ltd; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance provider in the UK is seeking a Property Claims Operations Manager to oversee internal and external stakeholders effectively. In this role, you will manage property insurance claims, support operations towards achieving business goals, and ensure excellent service delivery. The ideal candidate will possess a proven track record in management and exceptional communication skills. This is a fantastic opportunity for career progression in a dynamic environment.

Qualifications

• Experience in handling property insurance claims.
• Desire to deliver excellent customer service.
• Proven management skills leading a high performing team.
• First class written and verbal communication skills.
• Competent IT skills for maintaining electronic files.
• Strong organizational skills with the ability to prioritize.

Responsibilities

• Manage internal and external stakeholders effectively.
• Support operations in achieving overall business unit goals.
• Oversee client requirements and claims handling processes.

Skills

Property insurance claims experience

Customer service orientation

Management skills

Communication skills

IT skills

Organizational skills

Job description

Property Claims Team Manager / Operations Manager

Our client is looking for a Property Claims Operations Manager; someone who has experience in property claims, managing internal and external stakeholders effectively, can work in a fast paced, ever-changing environment and looks for opportunities to problem solve and improve service.

This is a great opportunity for the right person looking to take the next step in their own career development, whilst contributing to the success and development of business relationships by working closely with operational teams to oversee and ensure client requirements, philosophies and claims handling processes are met. You will also support operations in achieving overall business unit goals.

Essential for this role:

• Have experience in the handling of property insurance claims.
• The desire and ability to deliver excellent customer service
• Proven management skills, and the confidence to lead a high performing team dealing with complex claims
• First class communication skills, both written and verbal
• Competent IT skills and the capability to maintain and work from an electronic file to a high auditable standard.
• Strong organisational skills and the ability to prioritise your workload under pressure
• The ability to communicate clearly and appropriately with colleagues, and understand and satisfy their needs
• A proven track record in managing a high performing team and delivering excellent service and results.

Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims. For further information, please visit our website - exchange-street.co.uk