Property Claims Specialist — Settlement & Service

Jobtailor; Birmingham; On-site; GBP 21,000 - 31,000; Full time

Job summary

Jobtailor is seeking a dedicated Claims Handler to support the Loss Adjuster in handling property claims. You will be the first point of contact for customers, guide claimants through the process, decipher details, and coordinate with insurers, contractors, and other stakeholders to keep claims moving forward.

Strong communication, negotiation, and organizational skills are essential to deliver clear explanations and fair settlements in a fast-paced UK insurance environment.

Qualifications

• Previous experience in a claims environment is essential.
• Experience in managing property claims.
• Excellent written and verbal communication skills.
• Ability to explain complex details clearly.
• Ability to negotiate fair settlements.
• Conscientious and hardworking.
• Flexible and adaptable during times of high volumes.

Responsibilities

• Manage property claims and guide customers through the claims process.
• Communicate complex details clearly and negotiate settlements.

Skills

Claims experience

Property claims handling

Communication skills

Explain complex details

Negotiation

Conscientiousness

Adaptability

Job description

Jobtailor is seeking a dedicated Claims Handler to support the Loss Adjuster in handling property claims. You will be the first point of contact for customers, guide claimants through the process, decipher details, and coordinate with insurers, contractors, and other stakeholders to keep claims moving forward.

Strong communication, negotiation, and organizational skills are essential to deliver clear explanations and fair settlements in a fast-paced UK insurance environment.