Property Claims Handler (London)

Exchange Street Claims ltd; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading company in the insurance sector is seeking a Domestic Property Claims Handler to serve as the main contact for policyholders. The role involves managing property damage claims, ensuring customer satisfaction, and collaborating with various stakeholders for timely resolution. If you have a background in claims processing and a passion for customer service, this opportunity in London may be perfect for you.

Qualifications

• Experience in managing domestic property claims.
• Knowledge of policy coverage and claims negotiation.

Responsibilities

• Manage and process domestic property claims efficiently.
• Investigate claims to determine liability and policy coverage.
• Negotiate settlements in line with company policies.

Skills

Customer Service

Negotiation

Claim processing

Investigation

Job description

Discipline: Domestic/Personal Lines Property

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.

Key Responsibilities:

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.

Interestedapplicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims 0161 667 0428/[e-mail] Job Ref: CD-158. JA Ref:756845. For all other vacancies, take a look at our website - exchange-street.co.uk