Property Claims Handler (London)

Exchange Street Executive Search; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading claims handling company seeks a Domestic Property Claims Handler to manage and process claims from notification to settlement. This role involves providing exceptional customer service, investigating claims, and negotiating settlements. Ideal candidates will excel in claims management and customer relations, ensuring a seamless claims experience.

Qualifications

• Exceptional customer service skills.
• Experience in claims handling or insurance.
• Strong negotiation skills.

Responsibilities

• Manage and process domestic property claims efficiently.
• Investigate claims to determine liability and policy coverage.
• Negotiate settlements in line with company policies.

Skills

Customer Service

Claims Management

Negotiation

Investigation

Job description

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.

Key Responsibilities:

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.

Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-158. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)