Property Claims Handler (Home

Aston Charles; Liverpool; Remote; GBP 35,000 - 40,000; Full time

Job description

Property Claims Handler (Home-Based) - Liverpool

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms and has long-term agreements in place with some of the best-known MGAs on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to succeed (including a top-of-the-range Apple MacBook with additional screens), benefiting from an extremely friendly and supportive team environment.

You’ll efficiently deal with a caseload of Property claims on behalf of a number of MGAs and insurers. Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You’ll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team.

We welcome applications from Claims Handlers who have experience in either Household or Commercial Property insurance, who have worked for an insurance company, or handled claims via delegated authority at a broker or loss-adjusting firm.

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!). You’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. You will be dealing with stakeholders from all walks of life and a wide variety of losses, so you must have excellent communication and rapport-building skills, with the ability to have difficult conversations while demonstrating empathy.

You will receive a generous basic salary ranging from £35K - £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGAs being onboarded all the time, there will be myriad opportunities for progression in the short, medium, and longer term!