Property Claims Handler / Desk Adjuster - Manchester/Hybrid

ZipRecruiter; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise dynamique recherche un Property Claims Handler expérimenté pour rejoindre son équipe à Manchester. Ce poste offre des opportunités de développement personnel et de progression de carrière vers des rôles techniques ou d'ajustement des pertes. Le candidat idéal aura une expérience de gestion des réclamations et des compétences en service client, avec un soutien pour obtenir des qualifications CII.

Benefits

Contributory pension

Life assurance

25 days holiday plus bank holidays

Lifestyle discounts

Exam study support

Qualifications

• Expérience préalable en gestion de réclamations.
• Excellentes compétences en service client.
• Idéalement CII qualifié ou volonté de l'obtenir.

Responsibilities

• Gérer les réclamations jusqu'à 50k £ de A à Z.
• Enregistrer de nouvelles pertes et fournir des conseils sur les polices.
• Gérer les ajusteurs de pertes et les fournisseurs.

Skills

Customer service

Negotiation

Compliance

Education

CII qualification (or willingness to pursue)

Job description

Job Description

We are looking for an experienced Property Claims Handler to join our team in Manchester. The role is initially office-based due to claims and system access requirements, with the possibility of transitioning to a hybrid working arrangement—two days per week from home—after training.

This position offers excellent opportunities for personal development, with potential career progression towards becoming a Loss Adjuster or moving into more technical claims roles, supported by guidance and mentoring.

You will be responsible for handling claims up to £50k from start to finish, including negotiation, settlement, and repudiations. Your duties will include recording new losses, providing policy advice, managing loss adjusters and suppliers, and ensuring compliance with regulatory requirements.

Applicants should have previous claims handling experience, excellent customer service skills, and ideally be CII qualified or willing to work towards it.

We offer a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, various lifestyle discounts, and exam study support.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims. For more information, contact us at (phone number removed) or visit our website at (url removed). Job Ref: CD-171.

JA Ref: (phone number removed). For other vacancies, please visit our website - (url removed).