Property Assistant

Additional Resources; United Kingdom; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

A reputable property management firm in the UK is seeking a Property Assistant to provide essential administrative support to the property management team. The role requires excellent customer service and organizational skills. This full-time position offers a competitive salary of £26,500 with a hybrid working arrangement after the probation period. Join a supportive company culture and develop your career in property management.

Benefits

Competitive salary

Hybrid working arrangement

Health and wellbeing programme

Supportive working culture

Qualifications

• Experience in property management or a related administrative role is essential.
• Excellent customer service and communication skills are required.
• Proficient in Microsoft Office applications, especially Word and Excel.

Responsibilities

• Provide comprehensive administrative support to property managers.
• Act as the first point of contact for resident and client inquiries.
• Manage purchase orders related to maintenance and compliance.

Skills

Customer service

Microsoft Office (Word, Excel)

Organizational skills

Time management

Teamwork

Job description

An opportunity has arisen for a Property Assistant to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.

As a Property Assistant, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.

This full-time permanent role offers a salary of £26,500 and benefits. During your six-month probation, you'll be office-based. After that, they're offering a hybrid setup with three days in the office and two days working from home.

You Will Be Responsible For:

• Delivering comprehensive administrative support to property managers in a fast-paced environment
• Acting as the first point of contact for resident and client enquiries
• Issuing and managing purchase orders for maintenance and compliance-related works
• Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
• Maintaining accurate records of maintenance, risk assessments, and property documentation
• Updating property portals with approved notices and communications
• Monitoring central email inboxes, ensuring timely responses and delegation of queries
• Producing and distributing client reports in line with set deadlines

What We Are Looking For:

• Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
• Excellent customer service approach with a friendly, professional manner
• Competence in Microsoft Office applications, particularly Word and Excel
• Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
• Comfortable managing a busy workload and meeting deadlines under pressure.
• A strong team player who'll fit right into our friendly, supportive culture.

What's On Offer:

• Competitive Salary
• Hybrid working arrangement
• Health and wellbeing programme
• Supportive working culture within a professional team environment

This is an excellent opportunity to join a growing organisation and develop your career within property management.