Property Assistant

Awaze; Devon and Torbay; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading holiday rental management company is seeking a Property Assistant in Devon. This full-time role focuses on maintaining cleaning standards and managing a team of cleaners. Ideal candidates will possess a clean UK driving license and strong attention to detail. This position offers benefits such as travel discounts, 25 days holiday, and opportunities for career development.

Benefits

25 days holiday plus bank holidays

Travel discounts for friends and family

Perkbox membership

Career growth opportunities

Personal wellbeing support

Long service rewards

Responsibilities

• Manage and support a team of third-party cleaners.
• Set and maintain high cleaning standards across properties.
• Ensure guest feedback on cleanliness is addressed.
• Liaise with property owners for improvements.
• Ensure appropriate supply of cleaners.
• Use data to ensure quality and efficiency.

Skills

Full, clean UK driving license

Focus on thoroughness and quality performance

Imaginative problem-solving

Skilled in using data for decisions

Job description

We’ve got an exciting, new opportunity for a Property Assistant to join our regional operations team in Devon. A role which would see you taking accountability for cleaning standards in a specific geographic patch. Our Property Assistants provide an essential service to our homeowners; our managed service takes the stress away from letting out a holiday home, as we take care of cleaning, maintenance, check in – you name it, we’ll simplify the process and take the pressure away.

Awaze is Europe’s largest manager of holiday rental properties, with 110,000 units under management in over 600 destinations in 25 countries across the continent. Our purpose is simple – to delight owners and guests. The business operates more than 25 consumer brands including Cottages.com, Novasol and Hoseasons.


Role: Property Assistant
Location: Salcombe, with regular travel to properties in Devon.
Full-time, permanent (35 hours per week)
Saturday availability essential
9am–5pm office hours

What you’ll be doing
Under the guidance of the Regional Operations Manager, you will be responsible for maintaining our properties' high cleanliness standards and partnering with third-party cleaning teams to enhance guest experiences. You’ll play a key part in maintaining operational excellence across our portfolio in and around Devon.
This opportunity is well-suited for those who enjoy vibrant environments and are committed to developing effective local teams that provide excellent service.

Key responsibilities

• Manage and support a team of third-party cleaners
  
• Set and maintain high cleaning standards across properties, and ensuring cleaners are appropriately trained.
  
• Ensuring guest feedback on cleanliness is addressed appropriately.
  
• Liaise with property owners to suggest improvements
  
• Ensuring we have an appropriate supply of cleaners, for both present and future needs.
  
• Use data to ensure quality, efficiency, and cost improvements
  
  What we’re looking for
  
• A full, clean UK driving license
  
• A focus on thoroughness and delivering quality performance
  
• Engaged and versatile, applying imaginative solutions to overcome obstacles
  
• Skilled in using data to inform decisions
  
  What you’ll get in return
  
• 25 days holiday plus bank holidays (pro-rata)
  
• Access to Awazing travel discounts for you, friends, and family
  
• Perkbox membership – enjoy shopping perks, discounts & treats
  
• We invest in your career growth with ample opportunities for development across Europe.
  
• Support via MetLife for personal wellbeing
  
• Long service rewards and refer-a-friend bonuses
  
  Our process
  We like to keep things relaxed – starting with an informal phone chat, followed by a more in-depth interview where we learn about your experiences, interests, and what makes you tick.
  
  Diversity & Inclusion
  We believe in equal opportunities and aim to create a team that is representative of our society, knowing that differences enhance the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.