Property Administrator (Northwood)

Investinwestlothian; Falkirk; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in Falkirk is seeking a full-time administrative professional to manage client communications, coordinate property viewings, and ensure compliance with regulations. The ideal candidate will have strong organizational skills and experience in customer service. This role offers the opportunity to work in a dynamic environment with training provided for those new to property management.

Qualifications

• Minimum of 3 years' experience in a customer service-oriented industry.
• Full, clean driving license required.

Responsibilities

• Dealing with phone and email enquiries and performing general administrative duties.
• Diary management for viewings, inspections, and other meetings.
• Coordinating repair work with contractors, landlords, and tenants.

Skills

Client-facing Skills

Organizational Skills

Communication Skills

Multitasking

Education

Customer Service Experience

Tools

Word

Excel

Outlook

Job description

Hours / Days Of Work: Monday to Friday, 9:00 AM - 5:00 PM

Job Type: Full-Time

Job Description:

• Dealing with phone and email enquiries and performing general administrative duties
• Diary management for viewings, inspections, and other meetings
• Processing contractors' bills and managing compliance
• Arranging viewings, inspections, and onboarding properties
• Completing inventories using proprietary software
• Ensuring all information and data are kept up to date and comply with GDPR regulations
• Maintaining positive communication with landlords and tenants
• Assisting with maintenance work and ensuring repair standards are met
• Coordinating repair work with contractors, landlords, and tenants
• Tenant referencing and creating lease documentation
• Performing other duties as required

Experience and Qualifications:

• A full, clean driving license
• Excellent client-facing skills, with the ability to work under pressure and multitask
• Strong organizational and communication skills
• Ability to prioritize conflicting tasks
• Experience working in a fast-paced, proactive environment
• Confidence combined with a professional approach
• Computer literacy, including Word, Excel, Outlook, and experience with in-house databases
• Minimum of 3 years' experience in a customer service-oriented industry
• Property agency experience is an advantage but not required; full training will be provided