Property Administrator

Prince Personnel; Telford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Une entreprise bien établie à Telford recherche un Property Support Administrator pour soutenir la croissance continue de leur équipe. Idéal pour une personne organisée et proactive, le rôle implique la gestion de la communication avec les clients, le soutien administratif et la garantie de la conformité des processus. Si vous êtes passionné par un service client exceptionnel et que vous souhaitez évoluer dans un environnement dynamique, nous vous invitons à postuler.

Qualifications

• Compétences administratives et organisationnelles solides.
• Confiance dans la communication écrite et verbale.
• Capacité à travailler en équipe dans un environnement dynamique.

Responsibilities

• Gérer les tâches quotidiennes de gestion de la propriété, y compris la communication avec les locataires et les propriétaires.
• Coordonner les processus de conformité et maintenir des enregistrements précis.
• Fournir un soutien à la vente par l'organisation et la conduite de visites.

Skills

Organisation

Communication

Proactif

Résolution de problèmes

Multitâche

IT literacy

Education

Expérience précédente dans la gestion de propriété ou le service client

Job description

Area Telford Job type Permanent Salary £23,799 Hours Monday to Friday, 9 am – 5 pm (Working 1 Saturday a month on a rota basis with time in lieu (9am – 1 pm) will be required) Reference DE26605 Date added Tuesday, 24th Jun 2025

Due to an upcoming team restructure, we are seeking a high-calibre Property Support Administrator to join a thriving and well-established business based in Telford. This is a key role supporting continued growth and our client is looking for someone with a strong administrative background, a positive attitude, and a passion for delivering exceptional service. You will thrive in a fast-paced environment, using your initiative and problem-solving skills to support both landlords and tenants while maintaining high standards of compliance and communication. The position is ideal for someone who is outgoing, detail-focused and eager to grow within an innovative and supportive team.

If you are ready to be part of a successful, forward-thinking company where development and enjoyment at work go hand-in-hand, we would love to hear from you.

Responsibilities and duties will include, but not limited to:

• Oversee day-to-day property management tasks, including tenant and landlord communications.
• Handle incoming maintenance queries and manage a network of approved contractors.
• Support compliance processes including booking and tracking Gas Safety Certificates, EICRs, EPCs, and Inventories.
• Conduct pre-move-in inspections, property inspections, and assist with move-out reporting.
• Maintain accurate and up-to-date digital and physical records, including database and filing systems.
• Provide sales support one day per week: organising and conducting viewings, delivering feedback, and liaising with the Sales team.
• Learn and utilise industry-specific software (training provided) to manage lettings, maintenance, and sales records.
• Work collaboratively with a multi-skilled team to deliver exceptional customer service.
• Keep internal communication boards and systems updated to reflect accurate property statuses.
• Answer calls and office enquiries with a high level of professionalism and customer care.
• Coordinate with the accounts team to ensure accurate processing of contractor payments.

Skills and Experience

• Strong administrative and organisational skills with excellent attention to detail.
• High level of written and verbal communication; confident handling calls and client-facing interactions.
• Ability to remain calm and efficient in a fast-paced, multitasking environment.
• Strong IT literacy, including proficiency in Word and basic spreadsheet use.
• Clean UK driving licence (essential for property visits).
• Proactive, people-oriented attitude with a willingness to learn and develop.
• Ability to work both independently and collaboratively within a supportive team structure.
• Previous experience in property, lettings, or customer service preferred but not essential—full training provided.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

£50,000 – £65,000 + Bonus + Excellent Benefits Package
Ref DE26568
First advertised: Tuesday, 24th Jun 2025

Competitive salary based on experience
Ref DE26589
First advertised: Tuesday, 24th Jun 2025

£28,000
Ref DE26593
First advertised: Tuesday, 24th Jun 2025

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