Property Acquisition Case Manager

AWE; Cambridgeshire and Peterborough; On-site; GBP 28,000 - 38,000; Full time

Job summary

National Highways recherche plusieurs gestionnaires de cas en acquisition immobilière pour soutenir son équipe dans l'acquisition de terrains et la gestion des coûts. Le poste sera hybride, basé à Bedford, et implique de fortes compétences en service client et en gestion de dossiers, avec un accent sur la conformité légale. Les candidats doivent démontrer leur capacité à gérer des relations avec les parties prenantes et fournir un excellent service client.

Qualifications

• Capacité à gérer sa charge de travail et à reconnaitre la nécessité d'une escalade des problèmes.
• Compétences grammaticales pour traiter des documents légaux et rédiger des lettres.
• Compétences informatiques démontrables pour maintenir des documents complexes et tableurs.

Responsibilities

• Gérer l'acquisition de terrains nécessaires et s'assurer que les coûts sont payés correctement.
• Maintenir les registres de propriété de l'entreprise et les dossiers financiers.
• Collaborer avec les collègues et les clients pour fournir un service client de qualité.

Skills

Gestion du temps

Compétences analytiques

Service client

Compétences en communication

Job description

About the job.

National Highways have an excellent opportunity for multiple Property Acquisition Case Managers to join our Property & Compensation division within Major projects.

This role will support the Property Acquisition Team's work in ensuring that the land and rights required for the scheme are acquired and that related costs are paid promptly and appropriately in accordance with legislation, policy, and the compensation code.

Please note this is a hybrid position and will be based from our Bedford office.

• Liaising with the company's legal and valuation suppliers to acquire land and rights that are needed to improve or maintain the Network.
• Accurately maintaining the company's property records, financial including forecasting and other administrative records, using the company's systems; to ensure they comply with statutory and internal procedures, and inform effective decision making.
• Managing work to meet objectives, ensuring that the relevant law, policies, and procedures are followed.
• Liaising with colleagues and customers, building effective relationships to ensure that claimants and affected landowners receive a good customer service.
• Collating and analysing relevant information to inform effective decision making.

About you.

• Taking ownership of own workload and ability to recognise when matters require escalation and deliver excellent customer service and engage with Stakeholders both internally and externally.
• Strong grammatical skills, to deal with items such as legal documentation or drafting letters etc.
• Effective record keeping and attention to detail especially in respect of managing case finances.
• Ability to follow processes and procedures and recognise the importance of governance is desirable.
• Demonstrable IT skills to enable production/maintenance of a range of complex documents and spreadsheets.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Major Projects are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth. At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon.

Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to the future.Our skills span many areas from customer experts, land and property advisers to project management. We understand the potential that our road schemes can bring.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.