Projects Manager - Supply Chain Solutions

Story Terrace Inc.; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading property management company in London is seeking a Contractor Projects Lead to manage supply chain projects, ensuring the success of contractor mobilisation and performance. The ideal candidate will have a strong background in project management within marketplace environments, excellent communication skills, and a proactive approach. This role offers a competitive compensation package and numerous benefits, including flexible working arrangements and private health care.

Benefits

Competitive compensation package

25 days annual holiday

Flexible working environment

Private health care

Life insurance (4x salary)

Qualifications

• Minimum 2-4 years of experience as an Account Manager or similar role.
• Proven project management experience in marketplace/platform environments.

Responsibilities

• Lead and oversee supply chain projects from initiation to completion.
• Update project manager weekly to ensure service meets KPIs.
• Identify and mobilise contractors for projects.

Skills

Resilience

Team spirit

Organisational skills

Communication skills

Data analysis

Tools

CRM tools

Excel

Job description

About Us

At Plentific, we’re redefining property management in real time. Our mission is to lead real estate through the transformative journey into “The World of Now,” enabling us to empower property professionals through our innovative, cloud-based platform.

We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience.

Backed by a world-class group of investors—including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global—Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact.

We’re looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you’re excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific.

The Role

Reporting into the Projects Team manager, this position will play a pivotal role in ensuring the success of our supply chain projects, meeting key performance indicators (KPIs), and maintaining the health of our contractor marketplace.

As the Contractor Projects Lead, your responsibilities will include contractor mobilisation, performance monitoring, and implementing strategies to enhance the overall effectiveness of our supply chain. You will be experienced in delivering against performance metrics and KPIs, be driven by passion and be responsible for managing the growth of contractors and driving process improvement across the contractor life cycle.

Responsibilities

• Lead and oversee supply chain projects from initiation to completion, ensuring successful delivery within scope and timeline
• Update contractor projects team manager weekly to ensure proactive service to meet key KPI’s
• Identify and mobilise contractors to deliver on projects and the marketplace, assessing their skills and qualifications
• Work closely with contractor acquisition and onboarding teams to ensure a seamless contractor platform experience
• Collaborate with Client Account Management, Sales and Customer Operations teams in order to define project objectives, milestones, and KPIs.
• Help build and strengthen key relationships with both clients and contractors
• Work closely with contractors to optimise the delivery of their services to clients
• Work closely with contractors to optimise their revenue generating opportunities from the platform
• Implement proactive measures to identify and address underperforming contractors promptly.

Requirements

Skills

• Resilient and able to cope with a fast growing, scale up culture where every day is different
• Great team spirit
• Organised and proactive with an entrepreneurial drive
• Can do attitude
• Ability to turn a challenge into an opportunity
• Good organisational skills, strong commercial awareness, drive and attention to detail
• Excellent communication and interpersonal skills.
• Ability to deal with a customers and supplier base, understanding different cultures and working practices
• Work with a high degree of autonomy and cope well under pressure
• Ability to analyse data and make data-driven decisions.

Experience and Qualifications

• Minimum 2-4 years of experience in a Account Manager role or similar
• Proven experience in project management, particularly in marketplace or platform environments
• Strong understanding of key performance indicators and experience in meeting project goals.
• Experience with CRM and reporting tools and adept at using Excel
• Some experience of dealing with contractors/trade industry knowledge

Benefits

As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:

• A competitive compensation package
• 25 days annual holiday
• Flexible working environment including the option to work abroad
• Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
• Enhanced parental leave
• Life insurance (4x salary)
• Employee assistance program
• Company volunteering day and charity salary sacrifice scheme
• Learning management system powered by Udemy
• Referral bonus and charity donation if someone you introduce joins the company
• Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs
• Pension scheme
• Work abroad scheme
• Company-sponsored lunches, dinners and social gatherings
• Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.