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Projects and Service Change Manager

Royal Devon and Exeter NHS Foundation Trust

Barnstaple

Hybrid

GBP 40,000 - 55,000

Full time

2 days ago
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Job summary

A healthcare trust in the UK is seeking a Projects and Service Change Manager to improve services and patient outcomes. This role involves leading various projects, working with clinical and operational teams, and implementing sustainable changes. Candidates should have strong communication skills and experience in project management. A relevant degree or equivalent is preferred, and flexible working options are available.

Benefits

Staff discounts
NHS pension
Flexible working hours

Qualifications

  • Experience in leading projects with tangible benefits.
  • Ability to work independently and collaboratively.
  • Confidence in engaging with stakeholders at all levels.

Responsibilities

  • Lead various projects focusing on service improvement.
  • Collaborate with clinical and operational teams.
  • Implement solutions and enact sustainable changes.

Skills

Communication skills
Project management
Stakeholder engagement
Clinical understanding

Education

Relevant degree or equivalent experience

Job description

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Projects and Service Change Manager, Barnstaple

Client: Royal Devon and Exeter NHS Foundation Trust

Location: Barnstaple, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: c386d415083b
Job Views: 7
Posted: 12.08.2025
Job Description:

Role Summary

We are seeking an outstanding Project and Service Change Manager to join the Transformation team. As a Project and Service Change Manager, you will be involved in a range of project work – working independently and as part of our wider team. You will take a lead role in collaborating with clinical and operational teams to diagnose the root causes of issues, design and test solutions, and enact sustainable changes. Projects range from large-scale capital estates programmes to clinical pathway redesign, digital innovation schemes, or supporting individuals to deliver a “Your Brilliant Idea”.

We value diversity and welcome applications from colleagues with a range of backgrounds and experiences including clinical, operational, and corporate functions.

About the Role

For more information on the Job Description and Responsibilities, please click the link below.

More detail about the role

There has never been a more important time to take a transformational approach to healthcare to make the best use of resources and provide the best care to patients.

The Transformation Team at RDUH has a strong track record of delivering benefits for Devon's population. We support teams across acute, community, and corporate areas to transform and improve services by focusing on productivity, quality, safety, and financial delivery – essential to respond to NHS pressures and to support the Trust’s operational and financial goals.

In these challenging times, we need brilliant people to support front-line teams to improve services—empowering teams, building skills and confidence, and inspiring creative solutions. We offer a supportive environment, development opportunities, and meaningful work that benefits patients and colleagues.

As a Project and Service Change Manager, you will lead various projects, collaborating with clinical and operational teams to identify issues, design solutions, and implement sustainable changes. Projects include capital estates programmes, clinical pathway redesign, digital innovation, and supporting staff ideas.

We seek confident communicators and influencers who can engage stakeholders at all levels and have experience leading projects with tangible benefits. A passion for improving patient outcomes and making a difference is essential.

Working hours/week, Mon-Fri - flexible/hybrid working available

Interview Date: To Be Confirmed

For further information, please contact: Martin Dowdall - Senior Programme Manager, Transformation. We are committed to diversity and inclusion, encouraging applications from all backgrounds, cultures, and abilities.

Preference will be given to staff with ‘Priority’ and 'At Risk' status, including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications are received.

About Us

Stretching across Northern, Eastern, and Mid Devon, we have a large workforce providing a wide range of services across the region, including emergency, specialist, and general medical services, as well as integrated health and social care.

We are at the forefront of research and innovation, supporting world-class care. Our values guide all we do, and we are excited to shape our services as we continue our integration journey.

We support our staff with flexible working, professional development, and various benefits including staff discounts, NHS pension, cycle schemes, and more. If you're interested, we would love to hear from you.

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