Projects & Aftersales Director

Terex Corporation; Dungannon; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player seeks a Projects & Aftersales Director to join its dynamic team. This role is pivotal in ensuring first-class delivery and support of projects across global networks. You will lead project planning and execution, ensuring alignment across departments and maintaining excellent customer relations. The company values innovation and inclusivity, offering a vibrant work culture where every team member is empowered to thrive. If you are passionate about project management and looking to make a significant impact, this opportunity is perfect for you.

Benefits

Private Healthcare

32 Holidays

Pension

Life Assurance

LinkedIn Learning

On Site Free Parking

Team Member Bonus

Hybrid Working

Perks Card

Qualifications

• Degree educated in service or plant project management environment.
• Demonstrable leadership and interpersonal skills required.

Responsibilities

• Plan, organize, and direct all projects for smooth order to dispatch.
• Ensure health and safety procedures are followed on all projects.
• Manage project procurement and spend in line with budgets.

Skills

Leadership Skills

Communication Skills

Project Management

Analytical Skills

Technical Knowledge of Mechanical Systems

Interpersonal Skills

Commercial Awareness

Education

Degree in Project Management or Equivalent Experience

Tools

MS Project

Job description

Job Description:

Join our Team: Projects & Aftermarkets Director

Reports to: TWS Business Line Director

Location: Farlough

Job Type: Full Time and Permanent

Hours: 39.75 hrs per week

Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Projects & Aftersales Director to contribute to the TWS Leadership Team.

At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

We have an exciting roadmap ahead for new products, services, production capacity and business expansion. As a result of this continued success, we are expanding our teams in Farlough. We currently have a new opportunity for a Projects & Aftersales Director.

What you’ll do

The role of Projects & Aftermarkets Director is to provide first class delivery, service and support of all projects to both our global dealer and end-user networks. This role will plan, organise and direct all projects, pulling together all elements to ensure a smooth transition from order to dispatch, especially when non-standard orders are placed. This role is critical in ensuring full internal inter-department alignment, as well as on-site targets are met. The role interfaces with and acts as the link between all functions including the Sales and Engineering teams, external suppliers, order processing, production, shipping and our dealer/ end-user networks.

Main duties and responsibilities:

• Responsibility for development, planning and control of projects (on MS Project) in conjunction with operations, customer, procurement, shipping and technical teams
• Ensure all Health and Safety procedures are followed in accordance with company policies and in the creation of project risk analysis
• Ensure that all projects are consistently delivered in line with the project scope and agreed plans, whilst ensuring effective communication and that relationships between the customer and project management team members are maintained
• Responsibility for TWS product factory scheduling & process adherence
• Regular review and reporting to the management team on the project status.
• Attendance & participation at S&OP, Clear To Build, Bi-weekly production and AER meetings
• Responsible for delivering project plans, packing lists, and H&S plans, as well as wrap-up/ lessons learnt analysis on each project
• Manage project procurement & spend in line with budgets for each project
• Primary Customer contact for all aspects of the project, up to dispatch of machines
• Deliver continuous product improvement in project delivery & engineering through after project reviews and critical analysis.
• Chairing of weekly project review meetings ensuring that all stakeholders/ disciplines attend; are enabled to take an active role and there are effective cross-functional relationships.
• Work with other departments in resource allocation for site installations, plant commissioning and troubleshooting.
• Referral and follow up of fault information to various departments such as Engineering and Quality departments where appropriate to prevent problem reoccurrence and improve machine reliability.
• Assisting the sales team with technical sales including application validation in conjunction with the TWS Applications team.
• Responsibility for all TWS Technical Helpdesk and Warranty System matters.
• Researching and responding to customer enquiries on parts & warranty, complete ownership of all customer communication after point of sale.
• Investigate and resolve customer problems in a timely manner.
• Provide detailed application and technical training to dealers and customers.
• Cooperate with product group engineers to develop performance and test criteria for new products and product upgrades.

What you’ll bring

• Degree Educated and/or equivalent experience in a service or plant project management environment.
• Demonstratable leadership and interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internally and externally.
• Proven track record in people management.
• Proven Ability to work in a fast-paced environment and manage deadlines
• Strong Commercial awareness

Knowledge, Skills and Abilities:

• Excellent leadership and management skills.
• Excellent communication skills both written and spoken.
• Excellent presentation and interpersonal skills.
• Self-motivated individual
• Someone who cultivates a team spirit.
• Good technical knowledge of mechanical, electrical and hydraulic systems.
• Significant travel will be required
• Strong project management and analytical skills

Why Join Us

• We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
• We offer competitive salaries, Team Member bonus, hybrid working, private healthcare, 32 holidays, pension, life assurance, LinkedIn Learning, on site free parking, perks card and much more.

This above description is non-exhaustive and there may be additional duties in accordance with the role.

How to Apply

To apply for this role and view all available positions within Terex, please visit our careers page: http://jobs.terex.com
Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community.