Project Worker - Complex Needs

Single Homeless Project; Scotland; On-site; GBP 28,000 - 31,000; Full time

Job summary

Join a leading charity as a Project Worker - Complex Needs, making a significant impact on the lives of individuals with complex needs in Waltham Forest. This full-time role involves direct support, advocacy, and organizing social activities to empower residents towards independent living. With flexible hours and numerous benefits, it's a chance to be part of a compassionate team dedicated to change.

Benefits

Salary increase after six months' probation

25 days annual leave, increasing to 30 days plus Bank Holidays

Contributory pension scheme (5% employer contribution)

Staff Health Cash Plan and discounts

Tailored training programmes

Qualifications

• Experience in supporting individuals with complex needs.
• Ability to create support plans and build rapport.
• Strong communication and advocacy skills.

Responsibilities

• Provide key working support to residents.
• Conduct assessments and implement holistic support strategies.
• Coordinate appointments with mental health professionals.

Skills

Knowledge of severe and enduring mental ill-health

Self-motivated with strong time management skills

Ability to coach residents in practical tasks

Person-Centred approach

Job description

Single Homeless Project has an opportunity for a Project Worker - Complex Needs to join our experienced and committed teams based in Waltham Forest. This is a full-time, permanent position. The starting salary is GBP28,953.79, rising to GBP30,342.85 per annum (pro rata).

Single Homeless Project is a London-wide charity dedicated to ensuring everyone has a place to call home and the opportunity to live a fulfilling life.

We support single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, and advocating for change. Annually, we impact 12,000 lives across all 32 boroughs, from crisis support to helping individuals achieve independence and employment.

We offer more than a job; we provide an opportunity to be part of a compassionate, driven team committed to making a real difference. Join us to lead, co-create, and inspire change in a collaborative environment.

About the Project Worker - Complex Needs role:

As a Project Worker in our ELMS Service, you will work directly with residents living with paranoid schizophrenia and other complex needs. Your responsibilities include providing support through key working, managing daily shifts, and maintaining client records. You will liaise with mental health professionals, coordinate appointments, and advocate for residents to ensure they receive appropriate care.

You will conduct comprehensive assessments, including risk and goal setting, and implement holistic support strategies to empower residents in managing their diagnoses and addressing their emotional, practical, and housing needs. Additionally, you will facilitate social activities such as a lunch club, bowling, and an allotment group to foster connection and growth. Your work will be central to guiding residents towards independent living, helping them develop skills and confidence for a healthy, fulfilling life.

The role involves working on a rota from Monday to Sunday, with some weekends required. You will also perform light household chores and travel between project locations.

About you:

• Knowledge of severe and enduring mental ill-health and effective support approaches.
• Self-motivated with strong time management skills and the ability to work under pressure.
• Ability to coach residents in practical tasks related to independent living.
• A Person-Centred approach, capable of creating support plans, building rapport, and fostering collaboration.

Benefits include:

• A salary increase after six months' probation.
• A 37.5-hour workweek with flexible hours (core hours 10am-4pm).
• 25 days annual leave, increasing to 30 days plus Bank Holidays.
• Contributory pension scheme (5% employer contribution).
• Staff Health Cash Plan and discounts.
• Tailored training programmes to develop your skills.

Closing date: 19th July 2025
Interview date: 29th July at our ELMS service in Leyton

This role requires an Enhanced DBS check.

Applications will be reviewed for AI use in responses.

Don’t miss this opportunity—click apply now to join us as a Project Worker - Complex Needs. We look forward to hearing from you!

We are committed to equal opportunities, diversity, inclusion, and are Disability Confident and IIP Silver accredited.