Project Support Operations Manager

Carlisle Support Service; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading support services provider in the UK is seeking a Project Support Operations Manager to oversee staff performance and manage operational tasks. Candidates should have FM experience, lead teams effectively, and possess a full UK driving license. This role requires flexibility with varied shifts and national travel. Join a team dedicated to delivering exceptional services to major clients across the UK.

Benefits

Health and Wellbeing Plans

23 days paid holiday

Employee Assistance Program

Car Allowance

Qualifications

• Must have FM experience.
• Ability to lead teams effectively.
• Full driving license required.

Responsibilities

• Manage staff performance and allocation.
• Produce periodic program in line with contracts.
• Conduct site visits pre and post work assignments.

Skills

FM Experience

Ability to work and lead a team

Problem-solving skills

Proactive and efficient approach

Full UK Driving License

Job description

Overview

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The Benefits

• Health and Wellbeing Plans
• 23 days paid holiday
• Discounts and Cashbacks
• Paid Volunteering days
• Employee Assistance Program
• Refer a Friend Scheme
• Cycle to Work Scheme
• Car Allowance
• Bonus

The role

At Carlisle Support Services we focus on the provision of cleaning, security, events, and retail facilities support services. We are trusted to deliver business critical functions on behalf of our customers in support of their products and services.

As a Project Support Operations Manager, you will be joining an 850 strong team of well trained, experienced, and passionate staff who strive to uphold company values and deliver exceptional services to our customers. Use the training provided to follow HSQE and rail critical safety.

• Rostering and Staff Allocation
• Manage staff performance using company policies and procedures.
• Produce monthly/yearly periodic program in line with contract requirements.
• Ensure staffing levels are in accordance with works required.
• Manage Isolation and Possession
• Produce task safety briefs in line with booked and upcoming possessions and Isolations.
• Use the system provided Timegate to ensure staff receive hours worked.
• Ensure all staff have the relevant training as per their job as a periodic operative.
• New starters are to be inducted and all mandatory training complete within the set timeframes.
• Recruitment
• Visits stations pre work to ascertain tasks to assign
• Visit stations post work to assure standards have been met.
• Work with your team to allocate client requests accordingly dependant on geographical location of network.
• Maintenance Of Fleet and Equipment
• Attraction and bidding of new works
• Pricing and delivery of works to an agreed profitable level.

The ideal candidate

• FM Experience
• Ability to work and lead a team.
• Ability to be proactive and efficient in approach.
• Full UK Driving License.
• Ability to solve problems and deal with ad hoc challenges.

Nice to have

• PTS [Personal Track Safety].
• IPAF [International Powered Access Federation].
• PASMA [Prefabricated Access Suppliers and Manufacturers Association].

Varied shifts ranging from 8 to 12 working hours inclusive of days, nights, weekend days and weekend nights dependant on business needs and requirements.

40 hours - Monday-Sunday / no 2 weeks are the same need to be flexible / National Travel

Successful candidates will be required to provide original documentation for detailed screening and vetting processes.

• This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure .

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.

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