Project Support Officer (PSO) - 31208

Environment Agency; Peterborough; On-site; GBP 26,000; Full time

Job summary

The Environment Agency is seeking an enthusiastic Project Support Officer to contribute to innovative projects that reduce flood risk and enhance the natural environment. The role involves supporting project delivery, managing administrative tasks, and collaborating with teams. Successful candidates will benefit from comprehensive training, ongoing development, and opportunities for career progression, all within a diverse and inclusive work environment.

Benefits

Generous pension provision

Flexible working options

Excellent training opportunities

Qualifications

• Experience with project support and administrative tasks.
• Skills in data analysis and presentation.
• Ability to coordinate and collaborate with team members.

Responsibilities

• Support Project Executives and Managers in project delivery.
• Manage digital workspaces and assist with financial tracking.
• Produce letters, reports, and assist with meetings.

Skills

Organised

Positive

Proactive

Communication

Data Analysis

Education

A Levels (or equivalent)

Tools

Microsoft Office 365

Job description

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Job Description

At the Environment Agency, we are committed to building an inclusive workforce that reflects the diverse communities we serve. We don’t just talk about diversity—we actively seek it, embrace it, and embed it in everything we do. This commitment benefits our people, our communities, and the environment we protect.

Job Description

At the Environment Agency, we are committed to building an inclusive workforce that reflects the diverse communities we serve. We don’t just talk about diversity—we actively seek it, embrace it, and embed it in everything we do. This commitment benefits our people, our communities, and the environment we protect.

We’re looking for enthusiastic and organised Project Support Officers to join our team. You’ll play a vital role in delivering a wide range of innovative projects that reduce flood risk and enhance the natural environment. This is a fantastic opportunity to contribute to meaningful work that makes a real difference.

As a Project Support Officer, you will:

• Support Project Executives and Managers in the successful delivery of projects.
• Assist Team Leaders with administrative tasks across projects and programmes.
• Manage digital workspaces and support financial tracking and reporting.
• Provide administrative support for office and site-based meetings.
• Produce letters, reports, and other key documents.
• Contribute to Business as Usual processes and team coordination.
  
  
  

You can expect:

• A comprehensive induction and all the equipment you need to succeed.
• Ongoing training and development to grow your skills and confidence.
• Opportunities to build a professional network and develop your career.
• Experience applying Environment Agency processes, policies and engaging with landowners and communities.
• Support to pursue your career ambitions within the organisation.
  
  
  

Everyone who joins us may take part in incident response duties when required. This is a vital part of our work to protect communities and the environment. More information is available in your candidate pack

We welcome applicants from all backgrounds and experiences. If you’re organised, proactive, and passionate about making a difference, we’d love to hear from you

The team

Programme and Project Delivery provides expert project and programme management at both regional and national levels. Our award-winning, area-based teams deliver a diverse project portfolio—from flood risk and climate resilience to wildlife and nature restoration all with great community engagement. This role sits within an area-focused team of Project Leaders, Executives, Managers, and Support Officers who manage project delivery in collaboration with trusted delivery partners to achieve high-quality, sustainable outcomes.

Experience/skills Required

• A Levels (or equivalent) are desirable.
• Positive, proactive, and enthusiastic.
• Innovative with an eye to improve existing processes.
• Great communication skills.
• Organised, with the ability to use initiative and positively manage own time.
• Able and willing to coordinate activities and collaborate with others.
• Proficient in use of Microsoft Office 365, with focus on PowerPoint, Excel, SharePoint and MS Teams. Opportunities to hone skills will be available in post.
• An ability to analyse, interpret and display data, for effective presentation would be advantageous.
• Some knowledge and experience of Information Management and financial processes would be useful.
• Able to work under pressure, prioritising workload and achieving deadlines is a must.
  
  
  

Contact and additional information

Please note, this role does NOT qualify for sponsorship, so you should visit https://www.gov.uk/government/organisations/uk-visas-and-immigration, where you can seek professional advice based on your personal circumstances in regard to options for obtaining right to work in the UK.

Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available.

Base locations are (specifically):

• Peterborough, and
• Birmingham
  
  
  

Attendance at co-location days in respective and other nominated Environment Agency offices are considered essential as scheduled and weekly.

Further information: [e-mail], 07767939534

Interviews anticipated to take place w/c: 28 July 2025

I

Competence 1

Communicates Effectively

Description

Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Question: Describe an occasion when you have had to gather information from a variety of sources.

• How did you go about gathering the information required?
• How did you ensure you understood all of the information?
• How did you pull all the different pieces of information together?
  
  
  

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.

Competence 2

Achieves Results

Description

Description: Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of result.

Question: Provide an example of a time when you have been set some challenging objectives.

• How did you ensure these were met?
• What problems did you encounter?
• What was the result?
• What did you learn from this situation?
  
  
  

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

Competence 3

Data and Information Management

Description

Description: Collects, analyses, interprets, records, manages, develops, and shares data, material or information appropriately for a variety of purposes.

Question: Give me an example of when you have had to interpret a large amount of data to produce a report.

• How did you sort the relevant from the irrelevant data?
• How did you organise your report to convey the information in the best way?
• How would you approach a similar situation now?
  
  
  

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

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