Project Support Officer LBS-006

TN United Kingdom; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to support the Electoral Services team. This role is crucial for the upcoming Mayor of London and London Assembly Elections. You will be responsible for planning and conducting elections, ensuring the accuracy of voter registration, and providing excellent service to the public and local authorities. If you thrive in a dynamic environment and are passionate about civic engagement, this position offers a unique opportunity to make a significant impact in your community.

Qualifications

• Experience in providing high-quality administrative services.
• Ability to manage complex tasks with attention to detail.

Responsibilities

• Deliver key aspects of the planning and conduct of elections.
• Assist in providing a professional service to the public and local authorities.

Skills

Microsoft Office Suite

Project Management (Agile, PRINCE2)

Customer Service

Job description

Job Details

Job Category: Admin & Clerical

Location: 160 Tooley Street, Southwark Council

Hours Per Week: 36.00

Start Date: Immediate Start

Start Time: 09:00

End Time: 17:00

Salary: £14.93

Additional Requirements

Must be willing to work overtime, including evenings, weekends, and bank holidays.

Purpose of the Job

The post holder will support the Electoral Services team to deliver the Mayor of London and London Assembly Elections, taking place on 2 May 2024.

Key Responsibilities

1. The post holder will take responsibility for delivering key aspects of the planning and conduct of elections and the registration of electors, in accordance with project plans, being wholly accountable for the quality and outcome of the deliverables.
2. The post holder will assist in providing a professional service to the public, elected representatives, local authorities, and colleagues within the council on all matters related to electoral registration and elections.
3. The post holder will assist in implementing plans to raise levels of voter registration and engagement, and to ensure the accuracy of the register of electors, providing advice and support regarding access to and use of the data, in accordance with DPA and GDPR principles.

Knowledge and Qualifications

• Working knowledge of Microsoft Office suite (Word, Excel, Outlook, Teams).
• Some knowledge of project management tools and methodologies such as Agile or PRINCE2.
• Understanding of the council’s principles on equality, diversity, and inclusion.

Experience

• Experience in providing high-quality administrative services, managing complex tasks with attention to detail.
• Experience in a customer service environment, handling high volumes of enquiries via phone and email.
• Ability to work effectively both as part of a team and independently, using initiative.