Project Support Officer - Digital Transformation

NHS; Dartford; Hybrid; GBP 35,000 - 44,000; Full time

Job summary

A local healthcare provider in Dartford seeks a Project Support Officer to assist in digital transformation projects. The role involves administration, communication, and project documentation. Ideal candidates will have 2 years of supporting experience and strong organisational skills. This permanent full-time position includes opportunities for flexible work arrangements.

Benefits

Supportive work environment

Training opportunities

Qualifications

• 2 years experience supporting information systems.
• Evidence of supporting change.
• PRINCE2 certification is a plus.

Responsibilities

• Assist with administration and training for digital projects.
• Lead on project workstreams like communications.
• Create and maintain project documentation.

Skills

Organisational skills

Communication

Support change

Job description

Job summary

We are seeking a skilled motivated person to work within our Digital Transformation Team on the delivery of digital projects supporting our Digital Transformation Strategy. The projects within the programme are crucial to the Trust realising its goal of promoting innovation and redesigning services to deliver care that is tailored to individual patient needs.

The key focus of the role is to support organisational and behavioural change within our clinical services. The successful candidate will engage with staff to redesign current systems, processes and working practices in order to maximise the benefits that implementing technology can offer, while ensuring all project paperwork is correctly completed and in order, with a strong emphasis on communication and engagement, as well as the documenting the benefits achieved.

This post would suit someone with strong organisational skills.

You will be based at Pinewood House, Dartford, but you will need to travel to other bases across the trust and some home working opportunities.

The team support Agile working, but the post holder is expected to be in the office a minimum of 2 days a week.

There are 3 Project Support Officer posts available, supporting either the ACCIO Team,Optimisation Team and theExisting systems and New Ways of Working Team

If you are successful the team leads will decide the appropriate team you support.

Main duties of the job

• Develop and maintain effective communication with the Digital Transformation team, including trust advisors to support the delivery of the projects.
• Able to lead on a particular project workstream (ie communications)
• Prioritise verbal and written communication requests to ensure urgent enquiries are dealt with
• Draft responses on behalf of the Programme Lead, Project Manager or Optimisation Co-ordinator on matters relating to projects including the preparation of board papers and team meeting papers.
• Co-ordinate and arrange meetings ensuring the resources required are available for the running of meetings.
• Provide administrative support as required to support the running of meetings
• Manage diaries and support with general admin tasks
• Ensure all interested parties are informed of changes to project plans and arrangements for meetings.
• Act as a point of contact for the project with Trust staff, external suppliers and any other bodies.
• Ensure that all written information relating to the project is received, logged and acted upon in a timely fashion.
• Collation and production of project documents, including but not limited to routine project reports including risks and issues logs

About us

At Oxleas NHS Foundation Trust, we offer a wide range of NHS healthcare services to people living in South-East London and to people in prison across England. Our wide array of services includes community health care, such as district nursing and speech and language therapy, care for people with learning disabilities and mental health such as psychiatry, nursing, and therapies.

Oxleas is a great place to work. It has been recognised as one of the Top 10 Best Places to Work 2023 by the Sunday Times amongst very big employers. Our staff survey results show that we are in the Top 5 in England and the highest in London for staff experience amongst similar trusts.

"We are always delighted to welcome new colleagues to the Oxleas family. We care about making Oxleas a great place to work - it's a big priority in our strategy. Come and join us - it's a place where our values, teamwork, equity, and wellbeing matter and where you can really help to improve people's lives."

We have distinctive values at Oxleas -

• We're Kind
• We're Fair
• We Listen
• We Care

Our values are very important to us. They help Oxleas to be a great place to work.

Details Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,763 to £43,466 a year pa inc

Contract

Permanent

Working pattern

Full-time

Reference number

277-7366164-CORP

Job locations

Pinewood House

Pinewood Place

Dartford

DA2 7WG

Job description Job responsibilities

• To assist with all administration and training for the implementation of digital transformation projects
• Lead on a project workstream (ie communications)
• To directly support the digital transformation team, creating and maintaining project documentation and the production of reports as required.
• Provide support for the delivery of training when required
• The post holder will be required to work with minimum supervision on a daily basis, with support and advice given when required.

Job description Job responsibilities

• To assist with all administration and training for the implementation of digital transformation projects
• Lead on a project workstream (ie communications)
• To directly support the digital transformation team, creating and maintaining project documentation and the production of reports as required.
• Provide support for the delivery of training when required
• The post holder will be required to work with minimum supervision on a daily basis, with support and advice given when required.

Person Specification Experience Essential

• 2 years experience supporting information systems

Desirable

• Evidence of supporting change

Experience Essential

• Supporting change

Desirable

• PRINCE2

Experience Essential

• Organisation skills

Desirable

• Project admin

Person Specification Experience Essential

• 2 years experience supporting information systems

Desirable

• Evidence of supporting change

Experience Essential

• Supporting change

Desirable

• PRINCE2

Experience Essential

• Organisation skills

Desirable

• Project admin

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Oxleas NHS Foundation Trust

Address

Pinewood House

Pinewood Place

Dartford

DA2 7WG

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Oxleas NHS Foundation Trust

Address

Pinewood House

Pinewood Place

Dartford

DA2 7WG

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)