Project Support Officer (Digital & Technology Services)

TN United Kingdom; Sheffield; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization dedicated to driving digital transformation in South Yorkshire. As a Project Support Officer, you will play a vital role in supporting the Digital and Technology Services team. This hybrid position offers the opportunity to work collaboratively while maintaining flexibility. You will manage communications, documentation, and stakeholder relationships, ensuring that all operations run smoothly. With a focus on professional development and a commitment to diversity, this role is perfect for someone looking to make a difference in their community. Embrace a rewarding career where your contributions truly matter.

Benefits

Annual Leave Purchase Scheme

Hybrid Working

Discounts and Benefits

On-the-job Training

Up to 36 Days Annual Leave

Qualifications

• Proficiency in Microsoft Office Suite, especially Word and Excel.
• Experience in handling confidential information and producing documentation.

Responsibilities

• Provide high-quality administrative support and manage diaries.
• Liaise with internal and external stakeholders and ensure smooth operations.

Skills

Microsoft Office Suite

GDPR Knowledge

Administrative Skills

Time Management

Confidentiality Handling

Education

Relevant Administrative Experience

Job description

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Client:

South Yorkshire Mayoral Combined Authority

Location:

Sheffield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ce9fd94d134f

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Description

• Hours: 37 hours
• Contract: Fixed Term - 3 years (funded project)
• Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)

The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of South Yorkshire. From transport to housing, from business growth to skills, the MCA has a great story to tell. We have ambitions to deliver recovery and renewal for people, businesses and places across South Yorkshire.

Please note that SYMCA follows a structured salary grading system for all roles, and the offered salary for each post will be at the starting point within the specified grade. We value the skills and experience of potential candidates, and there will be opportunities for salary enhancements as you grow within South Yorkshire Mayoral Combined Authority.

South Yorkshire Mayoral Combined Authority (SYMCA) is currently in the process of reviewing its terms and conditions of employment including pay and grading. As part of this project, the post advertised may be subject to changes in the near future. All changes and any impact on individual posts will be discussed further should you be successfully appointed to the position you have applied for.

Please note that all applications must be accompanied by a detailed cover letter to outline your interest and suitability for the role.

Key Responsibilities

SYMCA is dedicated to driving forward digital and technological transformation across the region. Our Digital and Technology Services (DTS) team plays a critical role in ensuring the smooth operation of our digital services. We are seeking a highly organised and proactive Project Support Officer to join our team, providing comprehensive operational support in a fast-paced and dynamic working environment.

As the Project Support Officer for the DTS team, you will be offering efficient administrative support across various tasks, ensuring the department operates smoothly and effectively. You will play a key role in managing diaries, producing documentation, liaising with internal and external stakeholders, and maintaining high standards of confidentiality and accuracy within the department.

Key Responsibilities:

• Handling telephone, email, and face-to-face enquiries. Provide advice, guidance, and relevant information as needed.
• Provide high-quality administrative assistance, including production of meeting minutes, diary management, document preparation and tracking actions and milestones.
• Develop and implement efficient administrative systems and processes to improve existing arrangements, ensuring all data is accurate and in compliance with Data Protection and GDPR policies.
• Establish and maintain appropriate office systems, ensuring that sensitive and confidential information is handled and stored correctly.
• Liaise with and build strong working relationships with internal and external stakeholders, including politicians, government departments, and senior executives.
• Keep internal customers updated on the progress of requested work, ensuring clear communication at all times.

Skills, Knowledge and Expertise

Knowledge & Skills Required:

• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
• Understanding of legislation affecting IT, including GDPR, Equality Act, Computer Misuse Act, and health and safety legislation.
• Previous experience in an administrative role.
• Experience working with highly confidential, sensitive, and contentious information.
• Strong experience in producing professional documentation and reports using Microsoft products.
• Ability to develop business systems, processes, and procedures to increase efficiency.
• Excellent organisation and time management skills with the ability to meet deadlines under pressure.

All colleagues have access to a local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

In addition to the above, some of benefits include -

Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave

Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time.

Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway!

Training on the job - Support with upskilling skills through on the job training and qualifications

Holiday – Up to 36 days annual leave (depending on length of service). Pro-rata for part time colleagues.

Diversity at South Yorkshire Combined Mayoral Authority

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of South Yorkshire. From transport to housing, from business growth to skills, the SYMCA has a great story to tell. We have ambitions to deliver recovery and renewal for people, businesses and places across South Yorkshire.

In recent years significant funding has been secured through the Transforming Cities Fund and a devolution deal, and further funding has recently been secured through the region’s City Region Sustainable Transport Settlement. As result we have a large and growing capital programme to deliver in support of the South Yorkshire Mayoral Combined Authority Mayor’s 2040 vision for transport. Join our workforce of talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

South Yorkshire Mayoral Combined Authority (SYMCA) is currently in the process of reviewing its terms and conditions of employment including pay and grading. As part of this project, the post advertised may be subject to changes in the near future. All changes and any impact on individual posts will be discussed further should you be successfully appointed to the position you have applied for.

This is what a career at South Yorkshire Mayoral Combined Authority is like, and this is where yours starts.