Project Support Officer

The Methodist Church in Britain; Manchester; On-site; GBP 28,000 - 34,000; Full time

Job summary

The Methodist Church in Britain is seeking a proactive Programme and Business Support Officer for GM Academy+ in Manchester. The role provides executive support to the Programme Director and coordinates education events, webinars and the flagship Greater Manchester Cancer and Diagnostics Conference.

You will lead specific workforce and education projects, build partner relationships across the region and apply project management principles to ensure timely delivery.

Qualifications

• Degree or relevant professional qualification, or equivalent experience.
• Administrative project support and performance experience.
• Project planning and management experience.
• Experience working with stakeholders and partners.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Provide programme and business support to the GM Academy+ team and personal executive support to the Programme Director.
• Coordinate administration and delivery of education events, webinars, conferences and engagement activities.
• Lead discrete pieces of work across workforce and education programmes to agreed timescales and objectives.
• Organise meetings, prepare agendas, papers and presentations, take minutes, track actions and maintain programme documentation.
• Support programme communications, maintaining digital platforms, website content and social media channels.
• Build and maintain relationships with NHS organisations and partners across Greater Manchester.
• Support planning, monitoring and reporting of programmes with work plans, risks and issues.
• Maintain accurate financial and programme records and assist with budget monitoring.

Skills

Administrative support

Project management

Stakeholder management

Prioritisation & deadlines

Education

Bachelor level degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

ESR

Job description

This post sits within GM Academy+, the education provider for the Greater Manchester Cancer Alliance and Diagnostics Network, and is fixed term for 16 months. The work centres on programme and business support, including personal executive assistance to the Programme Director and planning education events, webinars and the flagship Greater Manchester Cancer and Diagnostics Conference. The role is varied, with scope to lead discrete workforce and education projects and to build partner relationships across the region. A degree or equivalent experience and a project management background are needed.

What the job involves

• Provide programme and business support to the GM Academy+ team and personal executive support to the Programme Director
• Coordinate the administration and delivery of education events, webinars, conferences and engagement activities, including the flagship Greater Manchester Cancer and Diagnostics Conference
• Lead discrete pieces of work across workforce and education programmes to agreed timescales and objectives
• Organise meetings, prepare agendas, papers and presentations, take minutes, track actions and maintain programme documentation, including policies and standard operating procedures
• Support programme communications, maintaining digital platforms, website content and social media channels
• Build and maintain relationships with colleagues, NHS organisations and partners across Greater Manchester
• Support the planning, monitoring and reporting of programmes, including work plans, performance information, risks and issues
• Maintain accurate financial and programme records, supporting budget monitoring and expenditure
• Work flexibly across teams, providing business and programme support to ensure continuity of delivery
• Apply project management principles to delegated workstreams, delivering to agreed resources and timescales
• Represent the team at meetings, providing programme updates and supporting stakeholder and patient voice involvement
• Keep up to date with national guidance and best practice to support programme delivery

What’s required

Qualifications

• Degree or relevant professional qualification, or equivalent experience

Experience

• Administrative project support and performance
• Project management experience and knowledge of project planning gained through experience
• Working effectively with stakeholders and partners
• Managing multiple priorities and meeting deadlinesWorking in a changing environment

Skills & knowledge

• Microsoft Word, Excel and PowerPoint to a high standard, with intermediate knowledge of ESR and Outlook
• Excellent writing, data entry and presentation skills, delivering clear information to all stakeholders
• Influencing stakeholders and challenging colleagues and senior staff when necessary
• Analysing complex, conflicting information and making decisions where information is incomplete
• Developing short and long-term plans across organisations, monitoring progress and escalating risks
• Knowledge of GDPR and marketing

Other

• Working flexibly with changing priorities, timescales and sudden demands
• Operating with integrity and openness
• Valuing diversity and promoting equality of opportunity
• Committed to quality in all that they do

Nice to have

• Formal project management qualification, such as PRINCE2 practitioner or equivalent
• Experience of working in the NHS, local authority, voluntary or private sector at a senior level
• Experience of line management
• Project management skills
• Experience of coordinating the development of plans from a variety of sources and contributors
• Understanding of cancer services in Greater Manchester
• Knowledge of ABPI