Project Support Officer

London Gov; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

London Gov is seeking a Project Support Officer to assist in delivering key programmes for the Green Infrastructure Team. This position focuses on enhancing London’s green spaces and supporting projects related to nature, biodiversity, and climate resilience. The role requires strong organizational skills, project support experience, and an ability to collaborate effectively across various teams. Candidates will help manage projects, support communications, and coordinate key processes to help achieve the Mayor's vision for a greener London.

Benefits

30 days annual leave

Interest free season ticket loan

Interest free bicycle loan

Career average pension scheme

Qualifications

• Experience providing project or other support to a senior manager.
• Evidence of successfully co-ordinating a small project.
• Significant experience of excel spreadsheets.

Responsibilities

• Supporting the running of governance processes.
• Providing administrative support and scheduling meetings.
• Coordinating inputs into corporate and Mayoral procedures.

Skills

Project Support

Communication

Collaboration

Organizing

Tools

MS Outlook

Spreadsheets

Databases

Job description

Interview date: w/c 8 & 15 September 2025 (may be subject to change)

Good Growth

Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.

About the team

Would you like to transform London to make it greener, healthier, nature-rich and ready to tackle the climate and ecological emergencies? The Green Infrastructure and Climate Adaptation teams work closely together to deliver the Mayor’s ‘Delivering a Greener and More Climate-Resilient London ’ mandate and delivery plan. The teams deliver against seven main projects/workstreams to enable Londoners to enjoy green and wild spaces across the capital, and for London to be resilient to extreme weather and the impacts of climate change.

We’re looking for a Project Support Officer to help support City Hall’s Green Infrastructure Team to deliver the key programmes set out in this delivery plan.

This is a unique opportunity to help achieve the Mayor’s ambition to make London a leader in green infrastructure and urban rewilding, ensure that London remains more than half green and to ensure more Londoners benefit from having green space near where they live.

About the role

Reporting to the Principal Programme Delivery Officer, you will support a varied portfolio of implementation and delivery programmes to enhance and add to London’s network of green infrastructure.

The Green Infrastructure Team’s portfolio includes work on Nature/Biodiversity/Rewilding, Trees & Woodlands and Green Spaces & Urban Greening, plus cross-cutting issues, such as data & evidence, strategy & planning, green finance and more. You will support cross-cutting programme management, as well as support individual projects and programmes across the team. Tasks will vary, but will include supporting the running of governance processes, supporting communications and engagement, providing administrative and business support for the Head of Green Infrastructure and across the team, coordinating the team’s input into corporate and Mayoral procedures, maintaining oversight for deadlines and information requests and ensure the team responds in a timely fashion and supporting procurement and contract management.

To succeed in the role, you’ll need to be collaborative, flexible and willing to learn across a wide portfolio. You’ll need to have strong abilities in project or programme support and coordination. While policy or technical expertise in a green infrastructure topic area would be helpful, it is not necessary for someone who can learn quickly. You must be comfortable in working across the team with different working styles, translating senior leader requests into action, coordinating and influencing people more senior to you to complete tasks in a timely manner, and dealing with iterative change.

What your day will look like

• Maintaining cross-team project management tools, such as spreadsheets, budgets, gantt charts, briefings
• Supporting projects across the team through procurement, contract management, stakeholder engagement, tracking milestones and more
• Providing administrative support to the team, such as scheduling meetings and rooms and planning events
• Coordinating briefings, Mayor’s Questions, queries, external communications, meeting notes and other materials

Skills, knowledge and experience

To be considered for the role you must meet the following essential criteria:

• Evidence of providing project or other support to a senior manager.
• Evidence of successfully co-ordinating a small project.
• Proven Experience of using IT systems including MS Outlook, spreadsheets and databases, with significant experience of excel spreadsheets.
• Behavioural competency: Planning and Organising Level 2. Experience thinking ahead, managing time, priorities and risk and developing efficient approaches to deliver work.
• Behavioural competency: Building and Managing Relationships Level 2. Experience of working effectively with a diverse range of people, sharing knowledge and identifying and resolving conflict.
• Behavioural competency: Community and Influencing Level 2. Experience of presenting information and arguments clearly and convincingly, targeting an audience and adapting style and method accordingly.

Planning and Organising

… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.

Level 2 indicators of effective performance

• Plans and prioritises own workload to meet agreed deadlines
• Advises colleagues or manager early of obstacles to work delivery
• Perseveres and follows work through to completion
• Checks for errors to ensure work is delivered to a high standard first time
• Effectively juggles priorities

Building and Managing Relationships

… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Level 2 indicators of effective performance

• Builds rapport quickly with people at all levels and from different backgrounds
• Actively listens to others and is open to their ideas
• Identifies and resolves conflict between self and others
• Makes others feel comfortable and respected by being positive and friendly
• Shares information openly with colleagues within and outside own team

Communicating and Influencing

… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us

Level 2 indicators of effective performance

• Represents self and team positively within the organisation
• Speaks and writes clearly and succinctly using appropriate language that is easy to understand
• Considers the target audience, adapting style and communication method accordingly
• Communicates persuasively and confidently

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework

How to apply

If you would like to apply for the role you will need to submit the following:

• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.

Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.

If you have questions about the role

If you wish to talk to someone about the role, the hiring manager Abby Crisostomo would be happy to speak to you. Please contact her at [e-mail] .

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview/assessment.

The interview/assessment date is: w/c 8 & 15 September (may be subject to change)

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Need a document on this page in an accessible format?

If you use assistive technology (such as a screen reader)and needa version of a PDF or other document on this page in a more accessible format, please get in touch via ouronline form and tell us which format you need.

It will also help usif you tell us which assistive technology you use. We’ll consider your request and get back to you in 5 working days.