Project Support Officer

JR United Kingdom; London; On-site; GBP 50,000 - 72,000; Full time

Job summary

A leading company in financial services seeks a proactive Project Support Officer for a 12-month fixed-term contract in London. The role involves providing critical support across various projects within the PMO function, requiring experience in program management and a strong understanding of operational risk and compliance frameworks. Ideal candidates will have excellent stakeholder management skills and a detail-oriented approach to project delivery.

Qualifications

• Experience in PMO, change management, or program management in financial services.
• Strong knowledge of operational risk frameworks.
• Familiarity with compliance frameworks relevant to financial services.

Responsibilities

• Provide project support across multiple initiatives.
• Assist in coordinating change initiatives across business units.
• Support program governance through risk and issue management.

Skills

Stakeholder Management

Communication

Organizational Skills

Attention to Detail

Tools

IBM OpenPages

Job description

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London

Fixed Term Contract - 12 Months

Salary - Up to £72,000

We are seeking an experienced and proactive Project Support Officer to join our team and provide critical support across a range of projects within our PMO function. This role is ideal for a candidate with demonstrated experience in program or change management, particularly within financial services, and a strong understanding of operational risk and compliance frameworks.

Key Responsibilities:

• Provide project support across multiple initiatives, ensuring alignment with PMO standards and delivery methodologies.
• Assist in the coordination and implementation of change initiatives across business units.
• Support program governance through risk, issue, and dependency management.
• Work closely with stakeholders to ensure appropriate internal controls are in place and adhered to throughout the project lifecycle.
• Contribute to the development and maintenance of project documentation, including plans, schedules, and reports.
• Liaise with risk, compliance, and assurance teams to ensure alignment with internal frameworks.
• Assist in the deployment and use of Governance, Risk, and Compliance (GRC) platforms such as IBM OpenPages or similar tools.

Key Requirements:

• Demonstrated experience in PMO, change management, or program management roles within a financial services environment.
• Strong working knowledge of operational risk frameworks and internal control processes.
• Familiarity with compliance frameworks and regulatory objectives relevant to the financial services sector.
• Exposure to or experience with GRC platforms, particularly IBM OpenPages, is highly desirable.
• Excellent stakeholder management and communication skills.
• Highly organized with strong attention to detail and an ability to manage multiple priorities.