Project Support Engineer

TXM Recruit; North East, North Kesteven; On-site; GBP 35,000 - 55,000; Full time

Job description

Project Support Engineer - X1 Position

TXM Recruit are looking for a Project Support Engineer working for one of our rail clients based in Newton Aycliffe on a contract basis. The successful person will be responsible for the delivery of fleets through the Routine Test & Commissioning process ensuring acceptance by the customers.

Main Duties/Responsibilities:

1. Provide engineering and technical support at all points of the Test and Commissioning Life Cycle (e.g. from single car handover, through to Provisional Acceptance, handover to OS&M).
2. Carry out routine test procedure creation and updates.
3. Support Software configuration assurance.
4. Attend Change control & Change review boards (CCB & CRB).
5. Review and support Engineering Fleet Check requirements and implementation.
6. Industrialisation of modifications.
7. Technical report writing.
8. Concession review, approval and closure.
9. Strong electrical fault-finding skills. Proficient in reading electrical circuit diagrams and Schematics.
10. Lead fault finding activities, supporting routine test & commissioning technicians to resolve issues.
11. Understand train requirements (legislative, safety, standards, compatibility and customer) and the train/component/train equipment design to identify the Test and Commissioning requirements.
12. Support the planning, co-ordination of resources, execution and analysis associated with Test & Commissioning, including the production of reports as required.
13. Support the development of Test and Commissioning procedures. Where necessary, support training of staff in these procedures and other technical documentation as required.
14. Interface with RSUK/Operations Engineering Team for investigation of maintenance and safety defects for vehicles and ensuring compliance with customer and UK legislative requirements.
15. Where necessary design the tools/equipment (jigs, test rigs, software test modules, simulations, instrumentation systems, etc.) necessary to support commissioning.
16. Support the development of detailed test programmes and work with colleagues to identify how the implementation of multiple tests can be optimised, to minimise the time/use of resources/trains.
17. Be proficient in the use of business Maintenance management systems (E.g. SAP, Neptune).
18. Be proficient in the use of GPLM/Windchill.
19. Support forums and presentations to customers, consultants, regulators, infrastructure owners (e.g. NoBo Reviews, Safety Management Review Group, Test Forum, etc.).
20. Lead/support investigations, diagnosis and resolution of issues, recording data from technical issues found through the test & delivery process.
21. Provide technical advice and support for Test Production Teams.
22. Proactively and constructively challenge practices and assumptions where there are opportunities to improve safety, improve quality and/or reduce waste.
23. Support and undertake internal audits to ensure engineering change and configuration processes are being adhered to.
24. Participate in lessons learnt activities with the overall aim of improving the product offering.
25. To adhere to the companies Equal Opportunities Policy.
26. To comply with and implement the companies Health and Safety policy.
27. To undertake any other reasonable duties and responsibilities as may be required.
28. To be flexible and prepared to deploy at short notice around the country when needed.
29. To be aware of and actively promote and implement the companies ethos, culture and values.

Accountable for:

1. Accountable for technical engineering support to the wider commissioning team.
2. Providing technical solutions which are within safety, regulatory and engineering principles.

Impact:

The impact of this role is Operational - The role holder is responsible for the coordination and implementation of technical practices, engineering solutions and activities, required to respond to events, during test & commissioning activities and seek timely resolutions.

Problem Solving:

The role holder will be expected to understand and solve technical/engineering problems and develop solutions that are practical and enable safe and efficient test & commissioning activities. The role holder will also be expected to respond to faults and unexpected events, often in pressurised situations (such as on a dynamic run), where quick thinking is necessary to avoid programme delays.

Communications:

1. The role holder will be expected to communicate effectively and professionally with various levels of internal and external stakeholders.
2. The role holder will be expected to constructively challenge any unsafe behaviour.

Person Specification:

Qualifications:

1. Engineering HND/HNC or equivalent.

Skills/Knowledge:

1. Demonstrable technical support experience in a UK Rolling Stock environment. Desirable experience, introducing new products.
2. Experience of working in technical/engineering environments - understanding systems, communicating effectively and problem solving/fault finding.
3. Advanced IT skills - typically Word, Excel, PowerPoint, Outlook, SAP, Windchill, Visio & Sharepoint.
4. Understanding of Railway Operational Procedures.
5. Understanding of H&S practices and legislation.
6. Safety first approach to work.
7. Sound knowledge of, and compliance to, rules and regulations.
8. Good written and verbal communication skills, with ability to communicate across different levels of business.
9. Able to represent the company in a professional manner at all times.
10. Strong communication skills - able to communicate clearly under pressure, both in person, by phone/radio and by email/message system.
11. Excellent attention to detail - able to provide accurate written record of events.
12. Demonstrable success working collaboratively within a team.
13. Able to work under pressure.

Flexibility (Location, Hours, Travel):

1. This role requires flexibility. There will be periods where the job is office based - normal office hours. But there will also be periods during intense phases of projects where there will be a need for shifts, or to work flexible, unsociable hours, sometimes away from home for extended periods.
2. 40 hours per week.
3. Location is based at Newton Aycliffe.