Project Support Engineer

TN United Kingdom; Bristol; On-site; GBP 43,000; Full time

Job description

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• £43,000 per annum + pension scheme and bonus
• Permanent, Full-time or Part-time

SeeByte Ltd, global leaders in developing intelligent software solutions for uncrewed maritime systems, are looking to recruit an adaptable and highly motivated Project Support Engineer to join their team in their Bristol Office.

As part of an inclusive and innovative team, you will work with modern uncrewed systems on a wide range of exciting projects. The role offers clear development, training, and career progression opportunities within a cross-disciplinary, cooperative, and supportive environment. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base.

You will play a key role in exciting and varied projects, working as part of a team to provide crucial customer support on SeeByte products, underpinning our clients' operational capabilities.

Your responsibilities will include supporting software installation, assisting with vehicle-software integration and testing, and delivering classroom training to our worldwide customer base. SeeByte will support your understanding of our domain, services, and customers as you become an integral part of the team.

Benefits:

• Competitive salary and shared employee/employer contributory pension scheme
• Company Salary Sacrifice Car Leasing Scheme
• Generous holiday entitlement and travel compensation scheme
• Flexible working hours policy
• Opportunities to travel worldwide
• Annual company day out
• Development, training, and career progression opportunities
• Online certified training courses and in-house technology training
• Free access to fitness sessions
• Participation in Cycle to Work Scheme and Travel season ticket loan

The Role:

The Project Support Engineer will work as part of a reliable, customer-focused support team. They will assist in training delivery and provide proactive support, including software integration and interpreting customer feedback to help develop robust software solutions for future uncrewed maritime systems.

Applicants must be prepared to travel within the UK and internationally.

Required Skills:

• Strong interpersonal skills and willingness to work with external partners and clients
• Enthusiasm for learning new technology
• Clear and concise communication style

Experience:

• Complex software/hardware systems
• Technical support
• Delivering software training

Successful candidates typically have experience providing on-site support for software systems.