Project Sales Operations Manager - High-End Development

ZipRecruiter; England; On-site; GBP 55,000 - 60,000; Full time

Job summary

A leading company seeks a Project Sales Operations Manager for a major residential development in Surrey. This role focuses on operational excellence and coordination, ensuring a seamless customer journey from pre-launch to handover. Ideal candidates are natural organizers with strong sales operations experience, ready to make a substantial impact in a dynamic project environment.

Benefits

Long-term opportunity across a multi-phase development

Ownership and visibility from day one

Performance bonus

Qualifications

• Experience in a Project Sales Manager, Sales Operations, or customer experience role with a residential developer.
• Familiarity with refurbishment or complex heritage schemes preferred.
• Proactive, detail-oriented, and strong administrative skills.

Responsibilities

• Act as the go-to expert for the on-site sales operations.
• Support the on-site sales team and handle sales progression tasks.
• Ensure seamless documentation and customer journey processes.

Skills

Organisation

Communication

Problem-solving

Customer support

Job description

Job Description

Salary: £55,000 - £60,000 + performance bonus
Working Pattern: Tuesday to Saturday (Monday to Friday also considered)
Location: On-site at a major Surrey development

Be the Anchor of a Landmark Development

My client are seeking an experienced and detail-obsessed Project Sales Operations Manager to become the operational heartbeat of one of the most exciting and complex residential developments in Surrey.

This isn't a sales role - it's ideal for someone who thrives on structure, process, and problem-solving. You'll be embedded within the development, acting as the first point of contact for the on-site team and ensuring every operational detail runs seamlessly from pre-launch through to handover.

Blending contemporary new-build apartments with the elegant restoration of a historic building, this landmark development will feature private courtyards and high-spec homes ready for occupation from 2027.

What You'll Be Doing

• Be the go-to expert on-site - fully immersed in the scheme layout, specifications, phasing, and day-to-day operations

• Support the on-site sales team - answering operational questions, identifying challenges, and offering solutions

• Own the smooth running of the sales environment - from documentation and customer journey to reporting and systems

• Handle sales progression tasks - manage choices, liaise with solicitors, and oversee post-reservation processes

• Work closely with senior stakeholders and ensure the sales function is always equipped and informed

• Provide continuity and consistency across all phases of the development lifecycle
  
  

What We're Looking For

• Experience in a Project Sales Manager, Sales Operations, or customer experience-led role within a residential developer

• Ideally familiar with refurbishment or complex heritage schemes

• A natural organiser and communicator who enjoys being at the centre of a busy team

• Strong administration and coordination skills - highly organised and detail-driven

• Proactive, solution-focused mindset with a passion for customer and team support

• Comfortable being embedded within a project and representing it with professionalism at all times
  
  

What We Offer

• £55,000 - £60,000 base salary + performance bonus

• Tuesday to Saturday working pattern (Monday to Friday considered for the right person)

• Join the team ahead of full launch, giving you ownership and visibility from day one

• Long-term opportunity across a multi-phase development due for completion from 2027

• A career-defining role on a truly special scheme

Looking for a role where you can truly own the detail and make a difference every day?
Apply now to become a key player in one of Surrey's most exciting residential projects.