Project Manager with MS Dynamics CRM System

TN United Kingdom; Milton Keynes; On-site; GBP 55,000 - 65,000; Full time

Job summary

An international company is seeking a skilled Project Manager to oversee MS Dynamics CRM systems in a Cloud environment. This role involves managing CRM solutions, developing .Net interfaces for integration, and providing support for issues and enhancements. The ideal candidate will have a background in Agile methodologies and Prince 2 certification, ensuring best practices in CRM management and stakeholder engagement. Join a dynamic team in Milton Keynes and contribute to innovative projects that enhance business processes and client satisfaction.

Qualifications

• Experience managing MS Dynamics CRM in a Cloud environment.
• Ability to develop .Net interfaces for system integration.

Responsibilities

• Manage MS Dynamics CRM Online and provide post go-live support.
• Architect and customize Dynamics CRM to fit organizational needs.

Skills

MS Dynamics CRM

.Net Development

Agile Methodologies

Prince 2

Technical Specifications Writing

Tools

Scribe

Job description

Project Manager with MS Dynamics CRM System, Milton Keynes

Our client, an international company, is seeking a Project Manager with experience in MS Dynamics CRM versions 3.0 and above.

Responsibilities include:

• Managing MS Dynamics CRM Online within the Cloud environment.
• Developing .Net interfaces (Web services, WCF services) around Dynamics CRM for integration with other systems.
• Supporting the business in issue resolution, bug fixing, and potential development opportunities.
• Post go-live support, including system settings and application issue resolution.
• Architecting the Dynamics CRM system, including customizations, portals, and reports to match organizational processes.
• Advising stakeholders on CRM best practices, development, and integration processes.
• Writing technical specifications and creating data migration and integration mappings.
• Installing CRM and related components such as Scribe.
• Building CRM forms, screens, views, workflows, and reports tailored to customer needs.
• Guiding projects through daily communication with clients.
• Resolving technical issues and providing regular status updates.
• Participating in design and architecture sessions.

Ideal candidates will have an Agile and/or Prince 2 background, preferably with certification.

The salary range for this role is £55K - £65K plus benefits.

The client’s offices are located in Milton Keynes.