Project Manager - Supply Chain

PRIMARK; Normanton on Trent; On-site; GBP 55,000 - 75,000; Full time

Job summary

Primark is seeking an experienced Technology Project Manager to lead end-to-end delivery of complex technology and business change projects within retail and logistics contexts. You will manage scope, timelines, budgets, and risks while coordinating cross-functional teams and external partners.

Join a collaborative team shaping the next wave of retail tech, with opportunities to influence governance, roadmaps, and successful transitions to business-as-usual operations.

Qualifications

• Proven experience delivering complex technology projects in retail or logistics environments.
• Strong project management with ability to manage scope, timelines, budgets and risk.
• Experience with supply chain, warehouse management, ERP or related platforms.
• Excellent stakeholder management and influencing skills across business and tech teams.
• Experience managing third-party vendors and systems integrators in delivery roles.
• Strong communication, organisation and problem-solving abilities.
• Proactive, collaborative and capable of driving projects to completion.

Responsibilities

• Lead the end-to-end delivery of technology and business change projects, ensuring objectives are delivered on time, within budget, and to the required quality standards.
• Develop and maintain detailed project plans, delivery roadmaps, resource plans, and governance frameworks to support successful project execution.
• Partner closely with business and technology stakeholders to define project scope, requirements, deliverables, and success measures.
• Manage project budgets, forecasts, and financial reporting, ensuring effective cost control and timely escalation of variances.
• Coordinate cross-functional teams, third-party suppliers, and systems integrators to align all activities.
• Proactively identify, manage, and mitigate project risks, issues, dependencies, and change requests throughout the lifecycle.
• Provide regular project updates to senior stakeholders, ensuring clear communication and governance.

Skills

Project management

Stakeholder management

ERP platforms

Vendor management

Retail tech

Job description

Because we strive to put people first.

Culture, our way

Technology at Primark

What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements.

What you;ll do

• Lead the end-to-end delivery of technology and business change projects, ensuring objectives are delivered on time, within budget, and to the required quality standards.
• Develop and maintain detailed project plans, delivery roadmaps, resource plans, and governance frameworks to support successful project execution.
• Partner closely with business and technology stakeholders to define project scope, requirements, deliverables, and success measures.
• Manage project budgets, forecasts, and financial reporting, ensuring effective cost control and timely escalation of any variances.
• Coordinate cross-functional teams, third-party suppliers, and systems integrators to ensure all project activities are aligned and delivered effectively.
• Proactively identify, manage, and mitigate project risks, issues, dependencies, and change requests throughout the project lifecycle.
• Provide regular project updates and reporting to senior stakeholders, ensuring clear communication, strong governance, and a smooth transition into business-as-usual operations.

What you'll bring

• Proven experience delivering complex technology projects within retail, supply chain, logistics, warehousing, or distribution environments.
• Strong project management expertise with a track record of successfully managing project scope, timelines, budgets, resources, and risks.
• Experience working with supply chain, warehouse management, logistics, ERP, or related enterprise technology platforms.
• Excellent stakeholder management skills, with the ability to build relationships and influence decision-making across both business and technology teams.
• Demonstrated experience managing third-party vendors, implementation partners, and systems integrators in a delivery-focused environment.
• Strong communication, organisation, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced business.
• A proactive and collaborative approach, with the confidence to challenge where appropriate and drive projects through to successful completion.

About Primark

At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.