Project Manager - Software Implementation - Software Vendor - REF 975

Interface Recruitment UK; Leeds; Hybrid; GBP 40,000; Full time

Job summary

An established industry player is seeking a skilled Project Manager to oversee the implementation of healthcare and education systems. This dynamic role involves managing multiple projects, ensuring customer satisfaction, and leading teams through effective communication and organization. The ideal candidate will possess strong interpersonal skills, a solid understanding of project management methodologies, and the ability to work independently as well as collaboratively. Join a forward-thinking company that values innovation and offers a supportive environment for professional growth.

Benefits

Private Healthcare

Free Parking

Employer Contributed Pension

Income Protection

Life Assurance

Generous Bonus Scheme

Holidays and Stat Hols

Rural environment

Qualifications

• Experience in project management with a focus on healthcare systems.
• Understanding of software implementation processes and methodologies.

Responsibilities

• Manage multiple projects including care and education systems.
• Communicate effectively with customers and manage expectations.
• Track project progress and resolve issues in a timely manner.

Skills

Excellent communication skills

Organizational skills

Ability to negotiate

Analytical skills

Understanding of Prince2 principles

Ability to work unsupervised

Tolerance and patience

Ability to work under pressure

Education

Degree educated

Commercial experience

Tools

Microsoft Project

JIRA

Job description

Job title: Project Manager - Health care

Location: Leeds (up to 3 days working from home possible)

Salary: £40,000

Benefits:

• Private Healthcare
• Free Parking
• Employer Contributed Pension
• Income Protection
• Life Assurance
• Generous Bonus Scheme
• Holidays and Stat Hols
• Rural environment

Education: Ideally degree educated but commercial experience is first and foremost

Qualifications: Prince2

Industry: Software House – Public Sector

Role: To manage the implementation of a variety of projects such as care and education systems, self-service portals, mobile applications and roadmap releases. The projects will be delivered to multiple allocated customers concurrently and include day-to-day BAU management.

Responsibilities:

• Resolves and/or escalates issues in a timely fashion.
• Understand how to communicate difficult/sensitive information tactfully.
• Sets and manages customer expectations.
• Communicates effectively with customers to identify needs and evaluate alternative business solutions.
• Schedules migrations, synchronisations and installations work with the appropriate teams.
• Tracks and reviews progress of software releases and resolution of issues via widgets/Jira/Wiki.
• Review and update project milestones and negotiate changes where necessary.
• Prepare completion/milestone certificates and change control notices where appropriate.
• Prepare for Project Meetings and Reviews.
• Ensures project documents are complete, current, and stored appropriately.
• Tracks and reports time on a regular basis, i.e., via a time recording system.
• Use the JIRA systems to manage issues and forward to appropriate team for action.
• Works with Product, Development and Technical Teams to analyse and solve issues.
• Responsible for organising internal project meetings with the appropriate teams.
• Highlights failed deliverables to a Senior Project Manager or the Deployment Director.
• Suggests areas for improvement in internal processes along with possible solutions.
• To manage an allocation of LIVE customers.
• Continually seeks opportunities to increase customer satisfaction and deepen customer relationships.
• To assist with cover for other PMs during periods of absence.
• Effectively communicate relevant project information to a Senior Project Manager or the Deployment Director.

Person Specification / Skills:

• Understands how to communicate difficult/sensitive information tactfully.
• Excellent communication skills - to have the ability to communicate at all levels using a variety of methods.
• Excellent IT skills.
• Some experience of software implementation is desirable but not essential.
• Previous experience of using Microsoft Project or a willingness to learn how to use it.
• Ability to work unsupervised.
• To be a quick learner.
• Good organisational skills.
• To have the ability to work to tight deadlines in a pressurised environment.
• An awareness of Prince 2 principles and methodology.
• Tolerance and patience.
• Ability to negotiate.
• Ability to analyse and solve issues.
• Will be required to travel to customer sites and stay overnight on an occasional basis.
• Full UK Driving Licence required.

This is a customer-facing role which requires good interpersonal skills, technical understanding, and the ability to work as part of a team but also demonstrates initiative when working alone.

Recommendations: If you recommend the opportunity to a friend or colleague then Interface will make a £350 referral fee payment (if we place the individual into the role). All you have to do is forward this email onto a colleague/friend; they then simply need to mention your name in their email response to Interface.