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Project Manager / Senior Project Coordinator (Manufacturing)

Proactive Global

Greater London

On-site

GBP 40,000 - 45,000

Full time

14 days ago

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Job summary

An established industry player is seeking a dedicated Project Manager/Coordinator to join their dynamic team in Milton Keynes. This role involves ensuring exceptional customer service and effective communication between sales, technical, and operations teams. You will manage project timelines, oversee customer requirements, and maintain strong relationships with suppliers. With a focus on project management best practices and product knowledge, you will play a critical role in delivering projects on time and within budget. Join a forward-thinking company that values its employees and offers a supportive work environment with numerous benefits.

Benefits

Life insurance 3x salary
Private Health Insurance
Workplace Pension
23 days holiday plus Bank Holidays
Cooked Lunch provided
Free onsite parking
Employee Referral Scheme
Long Service Awards
Employee of the Month
Discretionary bonus scheme

Qualifications

  • Experience in customer service and project management is crucial.
  • Strong communication skills and attention to detail are required.

Responsibilities

  • Liaise with customers to ensure their requirements are met efficiently.
  • Work with sales and production teams for timely project delivery.

Skills

Customer Service
Time & Task Management
Effective Communication
Project Management
Product Knowledge
Product Sales
Procurement

Tools

Microsoft Office

Job description

Project Manager/Project Coordinator Required Milton Keynes - (phone number removed) per annum

Project Manager required to work for manufacturing company based in Milton Keynes, immediate start available for the right candidate.

The core mission of the Project Manager/Senior Project Coordinator is to provide outstanding customer service, liaising with members of the Sales, Technical and Operations teams to ensure timely and accurate delivery of projects. This position requires an ability to work as a member of a team and to help where necessary.

This is mainly an office-based role, but will occasionally involve visits to sites for surveys to agree design and installation issues. It's important to note that our customer is manufacturer & supplier, not a contractor so we don't carry out installation work.

Responsibilities and Duties
  • Customer Liaison - Working with customers to ensure their specific requirements are understood properly and met quickly and efficiently with first class Customer Service. You will need to have experience in understanding drawings.
  • Sales Liaison - Working with the sales team to take over responsibility for orders won, to finalise details and seeing them right through to completion. Attention to detail is a very important requirement.
  • Delivery Liaison - Working with production, logistics and customer site teams to achieve accurate delivery of goods on time and in full.
  • Key Competencies
    • Customer Service - Having a passion for delighting the customer by maintaining a close relationship with them, in particular your site contacts, through regular and quality communication and meetings.
    • Time & Task Management - The ability to plan and control how you manage your time and tasks to accomplish your goals.
    • Effective Communication - Being able to express ideas and views, clearly and concisely either verbally or in written form, in a professional manner.
    • Microsoft Office - An in-depth knowledge of how to use Microsoft Office, not limited to Excel, Outlook and Word.
    • Project Management - An understanding of the mechanics of project management and best practices.
    • Product Knowledge - Gaining an in-depth understanding of the product range and its specific details, including the different scenarios and options available, what situations it's used in and certifications required. Having a good practical knowledge of manufacturing or construction methods would be a great advantage.
    • Product Sales - Understand how to upsell products on jobs handed over, where there is potential to offer optional extras.
    • Procurement - An understanding of the importance of procuring right and an excellent relationship with suppliers, working closely with our Procurement Manager to ensure we are maximising profit on all projects.
    Additional Info / Benefits
    • Salary 40,000-45,000
    • Monday to Friday 7:30am - 4:30pm (3:30pm finish on Fridays)
    • Life insurance 3x salary
    • Private Health Insurance
    • Workplace Pension
    • 23 days holiday (with an additional 1 day per full year employed increasing up to additional 5 days) plus Bank Holidays
    • Cooked Lunch provided for all employees/breakfast items supplied.
    • Free onsite parking
    • Employee Referral Scheme
    • Long Service Awards
    • Employee of the Month
    • Discretionary bonus scheme (after probationary period)
    • On-site gym
    • Enhanced Maternity Pay
    • Full pay Paternity Leave
    • Half year team building days

    Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
    Proactive Global is acting as an Employment Business in relation to this vacancy.

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