Project Manager (Research) - Ipsos Karian & Box

Marketing Management Analytics, Inc.; York; Hybrid; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a skilled Project Manager to lead high-quality research projects. In this dynamic role, you will bridge the gap between clients and internal teams, ensuring exceptional execution of employee experience initiatives. Your responsibilities will include managing multiple projects, overseeing budgets, and fostering strong client relationships. With a commitment to quality and innovation, this position offers a hybrid working environment and the chance to contribute to impactful research. Join a diverse and inclusive team dedicated to delivering insights that drive better decision-making for clients.

Benefits

25 days annual leave

Pension scheme

Private healthcare for senior roles

Flexible working options

Learning & Development opportunities

Qualifications

• Proven experience in project management and client relations.
• Strong understanding of employee research methodologies.

Responsibilities

• Manage client accounts and oversee project lifecycles.
• Develop project plans and ensure timely delivery within budget.

Skills

Project Management

Client Management

Budget Management

Analytical Thinking

Communication Skills

Problem Solving

Time Management

AI and Machine Learning Understanding

Education

Degree in Project Management or related field

Tools

Project Management Tools

Job description

York, England, United Kingdom and 2 more (Hybrid)

Job Description

Role overview

As a Project Manager at Ipsos Karian & Box, you will be a crucial part of our mission, ensuring the successful delivery of high-quality research projects.

You will be the linchpin between clients and our internal teams, responsible for nurturing strong client relationships and ensuring their employee experience projects are executed flawlessly.

Your day-to-day will be a dynamic blend of client management, project oversight, and team collaboration, all while championing Ipsos' commitment to quality and innovation.

This role can be based in York, London or Manchester. Ipsos UK offers a hybrid working environment, 3 days in the office and working the rest from home.

What will I be doing?

1. Client Management: You will be the vital link between clients and our internal teams, ensuring projects are executed seamlessly. You'll manage a portfolio of our client accounts, overseeing project lifecycles, and guarantee high-quality deliverables.
2. Project Management: Managing multiple projects simultaneously, building project plans and managing high level resourcing across our internal teams to ensure on time and within budget delivery.
3. Budget Management: Accurately cost and scope projects, leveraging data from previous projects and other relevant sources.
4. Project Ownership: You will take the reins of several projects, guiding them from the initial brainstorming session to the final report delivery. This includes developing meticulous project plans, managing timelines and resources effectively, and navigating any challenges that arise along the way.
5. Financial Management: You will be responsible for the financial health of your projects, developing accurate budgets, tracking expenses, and ensuring profitability.

What do I need to bring with me?

1. A solid track record as a Project Manager or equivalent role in employee experience or a related field.
2. A strong understanding of employee research methodologies and a passion for delivering high-quality projects.
3. You have demonstrated that you are eager to learn and have a strong desire to develop a career in project management.
4. Proven experience of proactive problem solving and a solutions-oriented mindset.

Skills:

1. Highly organised, detail-oriented, and possess excellent time management and prioritisation skills.
2. Strong communication and interpersonal skills, enabling you to build relationships with clients and colleagues effectively.
3. Proficient in project management tools and techniques.
4. Good understanding of how AI and machine learning are being used in market research to enhance data analysis, automate tasks, and generate insights.

Behaviours:

1. Analytical thinking
2. Resilience, flexibility and agility
3. Leadership and social influence
4. Creative thinking
5. Motivation and self-awareness
6. Technological literacy
7. Empathy and active listening
8. Curiosity and lifelong learning
9. Service orientation and customer service

What is in it for me?

Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.

In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand; you can read more by clicking here.

We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.

About the Team

Customer Experience at Ipsos is All Things Customer. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention and growth.

About Us

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!

Job Info

1. Job Identification 5506
2. Job Category Research Project Management
3. Posting Date 03/31/2025, 11:39 AM
4. Locations York, England, United Kingdom Manchester, England, United Kingdom London, England, United Kingdom (Hybrid)