Project Manager - NATS

BT Group; Glasgow; On-site; GBP 70,000 - 120,000; Full time

Job summary

BT Group seeks a highly capable Project Manager to lead complex projects within the telecommunications sector. You'll engage directly with customers while managing significant budgets and ensuring compliance with established project governance. Join a leading company dedicated to diversity and innovation, with a variety of employee benefits and a commitment to flexibility.

Benefits

10% on-target bonus

BT Pension scheme with up to 10% employer contribution

25 days annual leave

24/7 virtual GP appointments

Enhanced women’s health support

Training and development opportunities

Option to join BT Shares Saving schemes

Qualifications

• Experience in managing complex IT projects with budgets from £1M to £20M.
• Strong project management skills with proven technical delivery.
• Ability to engage stakeholders and deliver solutions under pressure.

Responsibilities

• Lead delivery of large-scale projects, ensuring quality and timeliness.
• Manage project risks using established methodologies and governance.
• Act as a customer champion, overseeing needs and expectations.

Skills

Project Management

Stakeholder Management

Negotiation

Communication

Financial Acumen

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Function: Service

Unit: Business

Location: Alexander Bain House, Glasgow, United Kingdom

Internal to Service business unit only

You’ll be directly engaging with customers in leadership roles (IT Manager, Programme Manager, etc.) and be viewed by them as leading significant and highly visible delivery projects. Your team’s output and behaviors will shape customer experience. Preferably, you will have telecoms experience in core network, WAN/LAN, or cloud voice/contact centre environments. You will promote and shape project management methods and ensure team compliance with governance and standards set by the PMO or contract.

Location: Glasgow (due to customer contract)

What you’ll be doing

• Accountable for leading the delivery of large, complex projects, programmes, or portfolios that provide significant benefit/risk to customers. The delivery will be highly visible and recognisable.
• Manage project risk, adapting recognized project management methods depending on risk profile and governance needs.
• Ensure the PMO and resourcing functions have clear visibility of upcoming demand and contract requirements.
• Act as a customer champion, establishing customer needs and leveraging operational and technical expertise to deliver excellent experiences by resolving issues and ensuring quality and timeliness.
• Understand the customer’s business context and the impact of the programme on business outcomes.
• Collaborate with Practice and Hub Managers, and the Client Services team to ensure consistent delivery.

Skills You'll Need

• Experience delivering a broad range of IT and network technologies across various sectors.
• Experience managing projects with budgets from £1 million to £20 million, including resources and hardware.
• Strong project management skills with a track record of delivering technical solutions.
• Commercial and financial acumen to identify profit or business opportunities.
• Excellent stakeholder management skills, capable of working with multiple partners.
• Negotiation, communication, and decision-making skills.
• Ability to understand customer challenges and interpret commercial contracts for risks and opportunities.

Benefits include:

• 10% on-target bonus
• BT Pension scheme with a minimum 5% employee contribution and 10% BT contribution
• From January 2025, family leave: 18 weeks full pay, 8 weeks half pay, 26 weeks statutory rate, applicable to all parents.
• Enhanced women’s health support, including menopause, screenings, and period care.
• 25 days annual leave, increasing with service
• 24/7 virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• Training and development opportunities
• Option to join BT Shares Saving schemes

BT, with over 175 years of heritage, serves 1.2 million business customers globally, providing secure connectivity and collaboration platforms for various industries and sizes.

We value diversity and inclusion, championing digital inclusion and skills development to empower communities and individuals.

Join our diverse, innovative team and make a societal impact. We welcome flexible working arrangements and will provide reasonable adjustments during the selection process.

We encourage applications from women, disabled individuals, LGBTQ+ members, neurodiverse individuals, and ethnic minorities, even if your experience doesn’t match every requirement. Your unique background might be the perfect fit for this or other roles.