Project Manager, Laboratory

ICON plc; Reading; On-site; GBP 40,000 - 80,000; Full time

Job description

Project Manager, Laboratory

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

At ICON, it’s our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn’t mean you can’t have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?

As a Project Manager Laboratory, you will ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Central Laboratories' (ICL) services, including the setup and day-to-day management of studies.

The role

1. Act as the sponsor's main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives, and the ICON Site Services Department.
2. Review newly assigned protocols and Amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Laboratories (and ICON Clinical CRO if appropriate).
3. Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study-specific Project Management Plan.
4. Lead the development and maintenance of project management documents, including project timelines, project management plans, communication plans, and risk assessment plans.
5. Maintain study-specific study files and ensure that all appropriate documents are maintained. Ensure that all necessary documents are archived at study closure.
6. Provide Sponsors with study management reports. Attend study meetings as required, providing an overview of the current status of the study in question.
7. Provide clients with support on ICON portals.
8. Proactively monitor study budget and Project Management Dashboard.
9. Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meetings, Face-to-Face client meetings, or Bid Defense meetings.
10. Participate in department initiatives as required by management.

What you need

• Prior relevant experience working in a clinical laboratory, clinical trials, project management, or customer management/account management role in a life sciences-related organization is preferable.
• Bachelor's degree or local equivalent in Science, Business, or a related field, or an equivalent combination of experience, education, and training as determined by management.

Why join us

ICON enjoys a strong reputation for quality and is focused on staff development. We make it our mission to attract the most diverse and creative minds into the business, and we continually strive to provide opportunities for our people to excel, grow, and build a phenomenal career. We understand that our greatest asset is the skills and talents of our people, and they are truly what set us apart. Other than working with a great team of ambitious people, we also offer a very competitive benefits package. This varies from country to country, so a dedicated recruiter will discuss this with you at the interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide opportunities for long-term career development. ICON is an equal opportunity employer - M/F/D/V and is committed to providing a workplace free of discrimination or harassment.

What ICON can offer you

Our success depends on the quality of our people. That’s why we’ve prioritized building a diverse culture that rewards high performance and nurtures talent.

In addition to a competitive salary, ICON offers a range of benefits focused on well-being and work-life balance for you and your family, including:

• Various annual leave entitlements
• Health insurance options
• Retirement planning options
• Global Employee Assistance Programme, TELUS Health, offering 24-hour support
• Life assurance
• Flexible country-specific benefits such as childcare vouchers, bike schemes, gym memberships, travel passes, health assessments, and others.

Visit our careers site to learn more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you need a reasonable accommodation during the application process or to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role but unsure if you meet all the requirements? We encourage you to apply regardless – you might be exactly what we’re looking for at ICON, whether for this or other roles.

Are you a current ICON employee? Please click here to apply.