Project Manager & Implementation Specialist - Client Deployment

TN United Kingdom; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join a dynamic telecommunications firm that is shaping the future of connectivity! As a Project Manager & Implementation Specialist, you'll oversee the successful rollout of projects, ensuring customer satisfaction and revenue predictability. This role offers the chance to collaborate with cross-functional teams, implement process improvements, and make a significant impact in a rapidly growing company. If you're passionate about technology and thrive in a fast-paced environment, this is the perfect opportunity to elevate your career and contribute to innovative solutions in the telecommunications industry.

Benefits

Competitive Salary

Performance Driven Compensation

International Work Opportunities

Dynamic Work Environment

Collaborative Culture

Qualifications

• 3+ years of experience in project management or customer rollout.
• Proven track record of delivering projects on time and within budget.
• Experience in telecommunications or technology industry preferred.

Responsibilities

• Lead and manage projects ensuring milestones are met on time.
• Coordinate with customers for smooth product rollout.
• Work closely with cross-functional teams for project execution.

Skills

Project Management

Customer Rollout

Communication Skills

Problem-Solving

Analytical Skills

Tools

Microsoft Project

Asana

Jira

Job description

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Project Manager & Implementation Specialist - Client Deployment, London

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Client:

Truphone

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

3492185ee7a5

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

1GLOBAL is a global speciality telecommunications company connecting people and devices instantly, anywhere with our unique connectivity solutions. We manage mobile devices and connectivity globally for the world’s largest investment banks, enterprises, big tech companies & IoT businesses.

We are a leading innovator in wireless communications, with a network spanning 15 offices across 12 countries, serving major clients like investment banks, enterprises, and tech companies. Our offerings include eSIM solutions, seamless data roaming, and voice/SMS recording services. With nearly 400 employees and over $100m in revenue, growing rapidly, we are poised to disrupt the market.

Partnering with top device manufacturers and digital platforms, we are defining the future of connectivity and experiencing meteoric growth.

Join us as we elevate our brand to new heights!

Position Overview

The Project Management and Customer Implementation Specialist will oversee the successful implementation and rollout of projects, ensuring revenue predictability and customer satisfaction. Responsibilities include managing project timelines, coordinating cross-functional teams, facilitating customer onboarding, and reporting on revenue forecasts.

Key Responsibilities

Project Management:

• Lead projects from start to finish, meeting milestones on time and within budget.
• Develop project plans, including timelines, scope of work, risk management, and resource allocation.
• Monitor progress and adjust plans as needed.
• Communicate status, risks, and issues to stakeholders and management.

Customer Rollout:

• Coordinate with customers pre-sale to understand requirements and ensure smooth product and service rollout.
• Create and execute customer rollout plans, including training and support.
• Address issues during rollout to ensure satisfaction.
• Plan proactively to expedite revenue activation.
• Provide revenue forecasts and regular updates on implementation schedules.

Cross-Functional Collaboration:

• Work with sales, service delivery, product development, onboarding, and support teams.
• Ensure effective communication between internal teams and customers.

Process Improvement:

• Identify and implement process enhancements to improve efficiency.
• Document and communicate process changes organization-wide.

Requirements

Qualifications

Experience:

• At least 3 years in project management or customer rollout roles.
• Proven success in managing projects on time and within budget.
• Experience in telecommunications or tech preferred.

Skills:

• Strong project management abilities, including planning and multitasking.
• Excellent communication and collaboration skills.
• Proficiency with project management tools (e.g., MS Project, Asana, Jira).
• Strong problem-solving skills.

Attributes:

• Highly organized and detail-oriented.
• Independent worker with multitasking ability.
• Adaptable to fast-paced environments.
• Proactive and results-driven.

Why 1GLOBAL?

Join a team shaping the future of telecommunications. Your ideas will be valued, and your career can grow rapidly!

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunities for international growth.
• Dynamic, collaborative work environment.
• Influence in a forward-thinking company leading global connectivity innovation.

1GLOBAL values diversity and is an equal opportunity employer. We foster an inclusive environment where your character and talent are equally appreciated. Join us in revolutionizing connectivity worldwide.