Project Manager - Harvey Nash

ZipRecruiter; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Client Outreach Project Manager to lead regulatory compliance initiatives. This role emphasizes collaboration with Front Office stakeholders to ensure that all regulatory requirements are met while delivering exceptional customer experiences. The ideal candidate will have over 10 years of project management experience, particularly in financial markets, and possess strong stakeholder engagement skills. This position offers a dynamic environment where your expertise will directly impact compliance processes and client interactions, making it a pivotal role in the organization.

Qualifications

• 10+ years of project management experience focused on regulatory compliance.
• Strong stakeholder engagement and business analysis skills.

Responsibilities

• Manage outreach processes for regulatory initiatives across Markets.
• Engage clients and ensure compliance with a focus on customer experience.

Skills

Project Management

Regulatory Compliance

Stakeholder Engagement

Business Analysis

Attention to Detail

Financial Markets Knowledge

Organizational Skills

Tools

Excel

Job description

Job Description

Job Title: Client Outreach Project Manager

Location: Belfast

Ways of Working: 3x per week onsite

Rate: £500 - £600 per day (Inside IR35)

Project Overview:

We are seeking a highly skilled and experienced Client Outreach Project Manager to manage the outreach process for key regulatory and compliance initiatives within Markets. This is a client-facing role that requires strong collaboration with Front Office stakeholders to ensure regulatory requirements are met while maintaining exceptional customer experience.

Key Responsibilities:

1. End-to-end project management of outreach processes for regulatory and compliance initiatives across Markets.
2. Work closely with Front Office stakeholders to engage high-priority clients and ensure regulatory requirements are met with a focus on customer experience.
3. Deliver high-quality outreach results while adhering to processes and controls, continuously improving them where necessary.
4. Develop a strong understanding of client static data, including sourcing/maintenance processes and control procedures.

Key Skills & Experience:

• Minimum 10 years of relevant work experience in project management, with a strong focus on regulatory compliance and outreach.
• In-depth knowledge of financial markets, risk, and controls, as well as key regulatory initiatives affecting Markets.
• Big 4/Consulting background.
• Demonstrable business analysis skills: ability to take complex information, organize it in a structured and logical way, and deliver high-quality work products under tight deadlines.
• Strong stakeholder engagement skills: confident liaising with stakeholders at all levels and presenting effectively.
• Exceptional attention to detail, ensuring deliverables meet Citi PMO and audit requirements.
• A team player with the ability to coach and mentor junior team members.
• Solid project management and organizational skills, including planning, risk/issue management, and delivery.
• Proficient in Excel and other relevant software tools.

Desirable Skills:

• Big 4 background or prior consulting experience is highly advantageous.
• Experience with risk and controls in financial services is advantageous.
• Strong project management experience.