Project manager for streaming products

FX Digital; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Annual profit share

Pension contributions

Vitality health insurance

Cycle-to-work scheme

35 days annual leave

Flexible working

Hybrid (3 days in office)

Mental health coaching

Job summary

FX Digital ищет опытного лидера проектов в Лондоне для управления крупными мульти‑проектными портфелями в сфере OTT/CTV. Вы будете отвечать за планирование, RAID/бюджеты, прогнозирование и контроль маржи, сотрудничая с клиентами и внутренними командами.

Ключевые задачи включают наставничество младших коллег, управление ожиданиями стейкхолдеров, обеспечение поставок в срок и качества, развитие процессов и внедрение AI-инструментов.

Qualifications

• Judgement under pressure: способность действовать как лидер проекта и принимать решения
• Ownership: ответственность за срыв графика и результаты команды
• Strategic thinking: формирование стратегии доставки и планирования
• Communication: умение адаптировать сообщение под аудиторию
• Candour: честно информировать стейкхолдеров с вариантами решения
• Innovation mindset: внедрение новых практик и технологий
• Learning: обмен знаниями и обучение команды
• Collaboration: работа в команде без обвинений
• Influence: влияние на межфункциональные команды
• 5-8 лет опыта управления сложной доставкой

Responsibilities

• Planning - создание интегрированных планов по рабочим потокам и моделирование сценариев.
• Risk & RAID - предвидение рисков и управление RAID на уровне портфеля.
• Change control - сопровождайте изменения и доводите до утверждения клиента.
• Agile & continuous delivery - настройка подхода под потоки и метрики доставки.
• Releases - координация релизов и баланс между клиентским одобрением и сертификацией.
• Product Owner роль - ведение бэклога и приоритетов на небольших проектах.
• Delivery KPIs - контроль графиков, бюджета и маржи.
• Budgets, forecasting & margin - управление бюджетами и прогнозами.
• Team leadership & mentoring - наставничество и культура команды.
• Stakeholder management - работа с клиентами и внутренними стейкхолдерами.

Skills

Judgement under pressure

Ownership

Strategic thinking

Communication

Candour

Innovation mindset

Learning

Collaboration

Influence

Team leadership

Job description

Описание

FX Digital is a specialist Connected TV agency, providing a wide range of services, including Product Strategy, Design, Engineering, and Test Automation. We partner with global streaming brands such as Discovery+, BritBox, ATP Media, ITV, and Dyn. Owns end-to-end delivery on complex or multi-workstream projects: planning, RAID, budgets, forecasting, margin and change control, anticipating risk before it's raised.

Задачи

• Planning - build integrated plans across workstreams, manage the cross-workstream critical path, and model scenarios to support decisions.
• Risk & RAID - anticipate systemic risk across workstreams and drive mitigation across teams; keep RAID decision-ready, so it's used as the source of truth in client and leadership reviews.
• Change control - run change control across your projects, taking every CR through approval.
• Agile & continuous delivery - tailor the agile approach across workstreams; use delivery metrics to forecast and spot risk early.
• Releases - work with Engineering to move projects towards continuous delivery (feature flags, automated release gates, frequent small releases), balanced against client approval and CTV platform certification.
• Product Owner role - act as Product Owner on smaller, less complex projects with no dedicated Product Manager, owning the backlog, prioritisation and acceptance criteria; judge when a dedicated Product Manager is needed instead.
• Delivery KPIs - keep schedule and cost variance, RAG-red weeks and project lifecycle sign-offs on track against department targets across complex portfolios.
• Budgets, forecasting & margin - own budgets, forecasting and margin across larger or concurrent projects, protecting margin proactively.
• Cadence - monitor weekly, re-forecast at least fortnightly, and flag any margin variance across all your projects.
• CR estimates - estimate change requests with the team before any commitment is made to the client.
• Time & overtime - track time accurately and follow the overtime request process where applicable.
• Forecast accuracy - keep forecast accuracy at or above the department KPIs.
• Client relationship management - act as the trusted senior contact for client stakeholders, building trust‑based relationships and leading difficult conversations and negotiations unsupported.
• Status communication - keep client and internal senior stakeholders informed with proactive, consistent status updates across workstreams.
• Issue & defect communication - communicate issues, defects and bugs proactively, factually and promptly, including unwelcome news to senior stakeholders, always with options.
• Technical translation - frame technical trade‑offs for senior or executive stakeholders, and challenge technical recommendations that don't serve the client outcome.
• Client feedback - seek regular client feedback across your projects and act on it, keeping client satisfaction at or above the department target and adopting a ‘yes, but’ approach where required.
• Tools & reporting - champion best practice across the team's tools.
• Innovation & continuous improvement - introduce new practices and tools on your projects, measure the results and share them; drive process improvement beyond your own projects.
• AI & new tools - lead adoption of FX‑approved AI and automation tools across your workstreams, within FX tooling and client data policies.
• Team leadership & mentoring - formally mentor and/or manage junior colleagues and set the team culture on your projects, building a psychologically safe, accountable environment.
• Stakeholder management - resolve competing priorities between senior client and internal stakeholders without escalation (e.g. launch date vs stability, extra scope vs budget).
• Account growth - actively shape and pitch expansion opportunities, starting from what the client is trying to achieve.
• Impact assessments - own impact assessments for new or expanded scope, including delivery approach, risk and resourcing, and present them to the Commercial Team and client where applicable.

Требования

• Judgement under pressure - consistently acts as a Project Leader, not a coordinator: anticipates problems before they land, brings solutions and a recommendation, makes the call on difficult trade-offs, and stays composed under pressure.
• Ownership - anticipates slippage; holds team and self to the same standard.
• Strategic thinking - shapes delivery approach and planning decisions; anticipates future account needs.
• Communication - reads senior and executive audiences and adapts the message in the moment.
• Candour - delivers unwelcome news to senior stakeholders, with options.
• Innovation mindset - actively looks for new practices and technology that improve delivery, and tests them rather than waiting for others to.
• Learning - shares what they learn across the department.
• Collaboration - creates an environment where mistakes are raised without blame.
• Influence - influences without authority across disciplines and senior stakeholders.
• 5-8 years leading complex or concurrent delivery, with demonstrated mentoring and/or management of other PMs, or equivalent demonstrated capability.

Будет плюсом

• Experience in a digital agency, ideally delivering apps or streaming products for multiple clients;
• Exposure to OTT/CTV, streaming, or broader digital product delivery;
• Experience building or improving a delivery process or templates that the department went on to adopt;
• Experience leading adoption of AI or new tooling within a delivery team

Условия

• To recognise everyone's incredible contribution to the success of the business, we offer an annual profit share
• Personal development is hugely important, so we invest time for you to up-skill, learn and grow
• Pension contributions with Scottish Widows
• Vitality health insurance*
• Cycle-to-work scheme*
• 35 days of annual leave, including bank holidays and Christmas office shutdown
• Early finish Fridays in the summer
• Flexible working - with the option to work 2 days a week from home
• We appreciate that the world has changed and so we also offer a flexi start time between 9am and 10am
• To ensure that our remote workers don't miss out on the office experience, we have invested in technology that allows us to run company events in a hybrid way
• Every month you have the option of a one-on-one Sanctus mental health coaching session, a great opportunity to get quality mental health support at work
• Take part in regular company-wide and team-specific socials (both in-person and remote)
• We take great pride in our culture of acceptance, diversity and inclusion
• Complete regular surveys to provide anonymous feedback on the business, leadership team and your role to ensure that we are doing everything we can to keep improving and making FX a great place to work
• Join us at our monthly Show and Tell, where team members update us on what they've been working on
• Get nominated for the monthly FX Factor by your peers and get recognised for your contribution to the business
• We are invested in your growth and so we run regular appraisals, to ensure you are receiving constant feedback and working towards goals for growth
• We support our team to get involved in conferences, events and trade shows at home and abroad
• Work with epic and prestigious global brands in the media, sport and entertainment space, from Discovery to BBC and ATP Media
• This is a full-time role based out of our office in Old Street, London.
• We can only consider applicants who are able to work 3 days per week from the office.