Project Manager - Digital Journeys (Home Insurance)

Lorien; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Project Manager for a 6-month contract to oversee digital journeys in Home Insurance. You'll manage internal teams and third-party vendors, ensuring seamless integration and operational readiness. This role requires strong project management skills and experience in the insurance or financial services sector.

Qualifications

• Proven experience managing complex digital projects, preferably in insurance or financial services.
• Strong skills in coordinating multiple stakeholders and vendors.

Responsibilities

• Coordinating delivery of digital journeys and platforms.
• Overseeing functional testing and transition to live service.
• Providing triage support for issues that arise.

Skills

Project Management

Stakeholder Management

Technical Understanding

Communication

Job description

Job Type

Contract/Temporary

Location

London

Negotiable

Job Ref

BBBH164625_1751971914

Date Added

July 8th, 2025

Consultant

Donald Ziu

6 Month Contract

Hybrid - predominantly remote but must be happy to travel to London, Pimlico and/or Bracknell offices when needed

Our Retail client is seeking an experienced Project Manager to oversee the delivery of their Home Insurance digital journeys. As the Project Manager, you will be responsible for managing the internal and third-party vendors involved in the development and implementation of these critical customer-facing digital experiences.

Responsibilities:

• Coordinating the delivery of internal landing pages, brochureware, and third-party quote and buy journeys
• Ensuring parity across all vendor platforms, including the company's self-service portal and any data handoffs between systems
• Overseeing functional testing, assurance, and entry criteria for end-to-end and user acceptance testing
• Providing triage support and remediation for any issues that arise
• Supporting upgrades and associated test packs to achieve seamless integration with other workstreams
• Transitioning the digital journeys to a live service and ensuring operational readiness

Experience Required:

• Proven experience managing complex digital projects, preferably within the insurance or financial services industry
• Strong project management skills, including the ability to coordinate multiple stakeholders and vendors
• Excellent technical understanding of digital customer journeys and the ability to identify and resolve integration challenges
• Familiarity with software development life cycles and testing methodologies
• Effective communication and stakeholder management skills

To apply for this position please submit your CV.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.