Project Manager Delivery, EMEA

Algosec; City Of London; Remote; GBP 50,000 - 70,000; Full time

Job summary

A cybersecurity solutions company in London is seeking an experienced Projects Manager. The role involves leading Professional Services projects and ensuring customer satisfaction throughout the project lifecycle. The ideal candidate has at least 5 years of project management experience, robust interpersonal skills, and is comfortable working in large technology environments. This position offers the possibility of remote work and requires up to 20% travel within EMEA.

Qualifications

• At least 5 years of experience in project management.
• Experience in large technology environments.
• Excellent communication skills.

Responsibilities

• Lead and coordinate Professional Services Projects.
• Serve as the primary point of contact for customers.
• Champion customer needs across internal teams.

Skills

Project management

Customer satisfaction

Crisis management

Interpersonal skills

Analytical skills

Job description

Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.

Join our global team, securing application connectivity, anywhere.

AlgoSec is looking for an experienced Projects Manager to join its Project Managers EMEA team.

Reporting to: Manager, Project Management, EMEA

Location: UK, Home Office

Direct employment

Responsibilities:

•Lead and coordinate Professional Services (PS) Projects, owning for all project tasks throughout all project life cycle from pre-sale to full production stage.

•Accountable addressing all customers’ needs throughout the engagement lifecycle, start with assisting in pre-sale throughout deployment and transition to

BAU stage.

•Accelerating solution adoption, ensuring customer retention, satisfaction & long term value.

•Demonstrate a strong passion for engaging AlgoSec’s EMEA customers, helping them maximize business value by achieving full operational readiness.

•Effectively serve as the primary point of contact between EMEA customers, internal teams including, product management, R&D, Account Managers, regional Sales

Engineers, Support Team and technical engineers.

•Manage and coordinate sub-contractors, including handling relevant commercial aspects.

•Champion customer needs and advocate for them across internal AlgoSec departments to ensure alignment and satisfaction.

•Establish & Maintaintrusted/strategic advisor relationship with the customers and drive continued value of Algosec Solutions and services.

•Support Account Managers during the pre-sale phase including the development of Statements of Work (SoWs).

Requirements:

• At least 5 years of experience in project management with proven experience of increasing customer satisfaction, adoption, and retention.

• Experience in working with outbound/external customers.

• Experience in large technology environments / enterprises IT.

• Experience in commercial view and budget control.

• Dynamic and Proactive personality with excellent interpersonal skills.

• Operates well under-pressure. Experienced with Crisis-management.

• Impeccable written and verbal communication skills, Adaptive to changes.

• Demonstrates persistence and overcomes obstacles. Fast learner and works well independently.

• Performs well in a matrix management environment.

• Thrives well in a multi-tasking environment and can adjust priorities on-the-fly.

• Ability to see the big picture, though detail oriented and analytical.

• Self-motivated with high level of integrity.

• Willingness to travel (approximately 20%) in EMEA.

Advantage:

•Security background, especially in firewall administration and configuration.

•Excellent written and verbal communication skills in French / Spanish / German.

AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse, and inclusive company culture.