Project Manager

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The Hiscox UK Change Team is the bridge between the business and the technology teams, ensuring that change is prioritised, defined, broken down and delivered in a way that enables the business to achieve its strategic goals, whilst also enabling the technology strategy. This means understanding the end-to-end context of the change, and having a laser-focus on value so that we can ensure both that we’re doing the right things, and doing the things right. As such, we are looking for exemplary collaborators; people who thrive on building relationships, who aren’t afraid to challenge how things are done, and are capable of driving consensus and guiding people through every stage of the change journey, from idea to reality.

The role

The main responsibility of this role is project management of change projects for the UK business. This involves assuming the project leadership role and overall responsibility for taking a project from an original concept through the final delivery. This role requires a proactive approach to collaborating with and managing internal and external stakeholders ensuring delivery is achieved by the most effective and efficient means.

There is also a strong focus on business readiness; ensuring that change is embedded and sustained by utilising Change Management tools and techniques.

The project portfolio varies based upon the needs of the UK business but will involve delivering both technology and business change.

What you’ll be doing

Lead project management activities including benefit identification, plan management, tracking and reporting of delivery progress; identification, evaluation and resolution of risks, issues, dependencies; tracking, development and assurance of initiative deliverables

Collaborative change management activities including creating stakeholder, communication and learning plans, business readiness and adoption and embedding / sustaining activities

Define resource plans and work closely with internal teams, stakeholders and vendors to manage the day-to-day and full end-to-end project deliveryactivities

Manage project scope to ensure commitments are achieved within agreed time, cost and quality parameters

Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners

Remove barriers and lead resolution of issues/problems to enable teams to achieve the objectives

Oversee the agreed budget and ensure tracking and measurement of costs as well as reporting on benefits

Ensure projects adhere to the Hiscox Change Delivery Framework and foster project transparency as well as accurate and timely reports on project status, schedule and coststo the Portfolio Manager and PMO

Manage projects across the entire UK change portfolio which may require managing multiple projects simultaneously and/or managing a series of dependent projects

Provide support and input into the portfolio planning process by engaging in pre-project sizing, skillset and dependency mapping

Build strong productive relationships within the business, the change team and with third parties in order to deliver effective solutions.

Our must haves

More than 3 years Project Management experience in the financial services industry and a track record of successfully delivering projects

A passion for leading people through change

Excellent stakeholder, conflict and influence management skills.

Excellent written and verbal communication skills, capable of working with people at all levels within and external to the business

MS Project or other structured project management tools

Have experience working as a Project Manager in a multiple project environment with challenging timeframes and deliverables

Have had exposure to distributed teams and relationship building with stakeholders

Have exposure to the full project life cycle, from inception to user acceptance testing, deployment and handover to BAU

Knowledge of PM best practices, methodologies, and project governance principles.

Experience with both Waterfall and Agile methodologies

Proficiency in MS Project, Excel, PowerPoint, Word and similar tools

Intellect and gravitas to influence and gain credibility with business personnel and management

Be creative, proactive, logical and innovative and will not just accept the status quo

Be highly results driven, with the energy and determination to succeed in a very fast paced environment where the pace of response and leadership is critical to success

Our nice to haves

Experience of:

working in the insurance industry

management of small to medium sized programmes

system integration implementation

Diversity and Hybrid working

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

We anticipate the successful candidate for this role will be hybrid, with office hub days 2-3 days per week.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

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Work with amazing people and be part of a unique culture